Valentina Noblecilla
Orlando,FL
Summary
Professional caregiver with robust experience in providing compassionate and attentive support to individuals. Strong focus on teamwork and adaptability, ensuring seamless collaboration and effective care. Skilled in administering daily living activities, medication management, and emotional support, with consistent track record of achieving positive outcomes. Known for reliability, empathy, and ability to respond effectively to evolving needs.
Overview
7
7
years of professional experience
Work History
Caregiver
Care.com Inc
07.2022 - 12.2025
- Provided compassionate care to elderly patients in an assisted living home setting, ensuring their comfort and safety
- Provided and administered routine medications ensuring the inclining health of each patient.
- Maintained a clean environment within the client's home by performing light housekeeping duties.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Participated in team meetings regarding client progress or concerns raised by family members.
Receptionist
Hampton Inn & Suites By Hilton
11.2021 - 05.2023
- Scheduled and confirmed reservations.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Picked up, organized, and wiped down reception regularly to keep area professional and clean.
- Accepted incoming mail and packages and routed to appropriate staff.
- Stocked shop items, keys cards, informational brochures, and printed local restaurants to provide guests with the best recommendations.
Customer Service Representative
Ashley HomeStores
07.2020 - 08.2021
- Communicated with clients over phone, email, and chat platforms.
- Responded to customer questions and complaints and documented consumer communications.
- Placed outbound calls to existing members to provide additional consultation on products and services.
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
- Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation.
Receptionist
J&t remodeling
04.2019 - 06.2020
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Updated and managed digital and physical office records.
- Called customers and vendors to set up appointments and obtain information for senior
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
- Calculated and quoted rates for customers and documented choices in[Type] system.
Education
High School Diploma -
Wharton High School
Tampa, FL02.2021
Skills
- Client communication
- Provider identification
- Multi-line telephone operations
- Complaint documentation
- Conflict resolution
- Team development
- Problem resolution
- Customer service
Timeline
Caregiver
Care.com Inc
07.2022 - 12.2025
Receptionist
Hampton Inn & Suites By Hilton
11.2021 - 05.2023
Customer Service Representative
Ashley HomeStores
07.2020 - 08.2021
Receptionist
J&t remodeling
04.2019 - 06.2020
High School Diploma -
Wharton High School