Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valentina Palma Garcia

Kissimmee,FL

Summary

Proactive Attractions Attendant with a strong background in customer service and operational efficiency. Skilled in addressing guest concerns, assisting team members, and providing accommodations for guests with special needs. Known for safety awareness, cleanliness standards, and effective communication with management to ensure smooth park operations.

Energetic and friendly, with passion for customer service and creating memorable experiences. Possesses foundational understanding of safety protocols and effective crowd management, coupled with strong communication skills. Committed to ensuring fun and safe environment for all guests.

Offering warm and welcoming demeanor, keen to learn and grow in dynamic environment. Contributes to understanding and implementing safety protocols, along with strong communication skills.

Overview

1
1
year of professional experience

Work History

Attractions Attendant

Universal Orlando
01.2024 - Current
  • Delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park's offerings.
  • Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.

Education

Associate of Arts - Psychology

Valencia College
Orlando, FL
04-2025

Skills

  • Patience and Empathy
  • Safety awareness
  • Safety Procedures
  • Cleanliness standards
  • Foreign language fluency
  • Queue management

Languages

Spanish
Native or Bilingual

Timeline

Attractions Attendant

Universal Orlando
01.2024 - Current

Associate of Arts - Psychology

Valencia College
Valentina Palma Garcia