Valentina Petronis
San Juan Capistrano,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Hyundai
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Front Desk Associate
Planet Fitness
01.2023 - 07.2023
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Performed basic daily bookkeeping tasks.
- Asked customers questions to meet special requests.
Sales Associate
Jack's Surfshop
03.2022 - 08.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Solved customer challenges by offering relevant products and services.
Sales Associate
PacSun Clothing
01.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Orange County School of The Arts
Santa Ana06.2021
Skills
- Telephone Skills
- Expense Reporting
- Meeting Preparation
- Business Operations Understanding
- Sorting and Labeling
- Office Equipment Operation
- Multi-Line Telephone Systems
- Database Administration
- Greet Guests
- Process Payments
- Time Management
- Customer Service
- Social Perceptiveness
- Visitor Check-In
Timeline
Receptionist
Hyundai
07.2023 - Current
Front Desk Associate
Planet Fitness
01.2023 - 07.2023
Sales Associate
Jack's Surfshop
03.2022 - 08.2022
Sales Associate
PacSun Clothing
01.2021 - 10.2021
High School Diploma -
Orange County School of The Arts
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