Valentina Ramirez
Philadelphia,PA
Summary
I have been working since i was 13 either with family/friends or with companies. I have experience in sales, bakery, rental assistance, as well as hosting in restaurants. I have always found myself to be a hard motivated worker. I enjoy fast pace environments. Im a great multi tasker and problem solver when its needed. I have great social skills. I am very performance driven as well as having a solid understanding of making sure everyone's needs are met.
I am seeking a high volume/ busy social setting environment where my social skills can be put to good use.
Overview
6
6
years of professional experience
Work History
Rental Attendant
Richard meraz
Green Valley Lake, CA
11.2024 - 01.2025
- Greeted customers, answered questions and provided assistance with rental selection process.
- Maintained a clean and organized work environment.
- As a Rental Attendant, I rented snow sports equipment, which included sizing customers' skis and snowboards, and provided help with putting ski and snowboard boots on customers.
Crew Member
Neos pizza
Running Springs, CA
02.2024 - 08.2024
- Resolved customer complaints in a professional manner.
- Stocked shelves and cases with new or transferred items.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Made orders special to customers' requests.
- Handled allergy protocol.
Host
Old country coffee shop
Running Springs, California
05.2022 - 12.2023
- Greeted incoming guests to escort to assigned dining area and present menus.
- Inspected dining and serving areas for cleanliness and proper setup.
- Assisted staff by serving food and beverages or bussing tables.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Managed dining room layout to maximize efficiency of staff members.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- i have experience with the Resy app
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Team Member
Taco Bell
Running Springs, CA
06.2021 - 01.2022
- Rotated inventory to reduce waste and optimize freshness.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Greeted customers upon arrival in the dining area.
- Properly stored all leftover food items after each shift.
- Made meals in accordance with company standards and requirements.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Team Member
Dunkin Donuts
Green Valley Lake, CA
05.2019 - 11.2020
- Assessed company operations for compliance with safety standards.
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Performed opening and closing duties as assigned by management.
- Monitored temperatures of prepared food and cold-storage areas.
- Acquired new skills to support team and further accommodate customer needs.
Education
High School Diploma -
Wilma Amina Carter Highschool
Fontana, CA06-2022
Skills
- Cleanliness standards
- Safety awareness
- Reservations
- Hospitality and accommodation
- Multitasking ability
- Task prioritization
- Cash handling
- Excellent communication
- Can work in high-volume, stressful environments
- Telephone etiquette
- Quick learner
Timeline
Rental Attendant
Richard meraz
11.2024 - 01.2025
Crew Member
Neos pizza
02.2024 - 08.2024
Host
Old country coffee shop
05.2022 - 12.2023
Team Member
Taco Bell
06.2021 - 01.2022
Team Member
Dunkin Donuts
05.2019 - 11.2020
High School Diploma -
Wilma Amina Carter Highschool
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