Valentina Serrano Alvarez
Milpitas,California
Summary
Motivated and detail-oriented medical assistant with a strong background in hospitality and patient care. Adept at administering injections, performing basic lab tests, and supporting healthcare teams in fast-paced environments. Bilingual in Spanish and English, with excellent communication skills and a dedication to providing compassionate patient care. Seeking to contribute to a collaborative healthcare team and grow within the medical field.
Overview
3
3
years of professional experience
Work History
Physical Therapy Support Specialist
Concentra
Milpitas
08.2024 - Current
- Administer vaccines and perform blood draws with precision and care
- Monitor and record vital signs for patients
- Conduct basic physical exams, including HPEs and drug tests
- Assist with administrative tasks, including ICD-10 coding and managing physical therapy referrals
- Coordinate with healthcare providers to streamline patient care
Shift Lead
Vitality Bowls
San Jose
06.2022 - Current
- Delivered high-quality customer service in a fast-paced environment
- Cross-trained team members and coordinated scheduling for seamless operations
- Managed inventory control and ensured a sanitized work environment
- Resolved customer complaints promptly and professionally, building loyal clientele
Caregiver
ComforCare
San Jose
06.2023 - 09.2023
- Provided compassionate and empathetic patient care tailored to individual needs
- Assisted with meal preparation and feeding, adhering to dietary requirements
- Offered companionship and emotional support to promote well-being
Education
Medical Assisting Program -
Unitek College
Fremont08.2024
High School Diploma -
Milpitas High School
MilpitasSkills
- Bloodborne Pathogen Training
- HIPAA
- OSHA
- MSDS
- Medical Ethics
- Patient Charting
- Scheduling
- Administering Injections
- EKG
- ECG
- ICD-10 Coding
- Medical Terminology
- Vital Signs Monitoring
- Infection Control Techniques
- Medical Front Office Duties
- Assisting with Physical Exams
- Patient Procedure Safety
Accomplishments
- Elected Class Representative for Unitek College's Medical Assisting Program.
- Successfully transitioned from hospitality to healthcare, leveraging transferable skills.
Languages
- Spanish
- English
Timeline
Physical Therapy Support Specialist
Concentra
08.2024 - Current
Caregiver
ComforCare
06.2023 - 09.2023
Shift Lead
Vitality Bowls
06.2022 - Current
Medical Assisting Program -
Unitek College
High School Diploma -
Milpitas High School
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