Valentina Villanueva
Dumfries,VA
Summary
Hardworking professional by assisting visitors by responding to requests and finding appropriate solutions to issues. Demonstrated a positive attitude to adapt to any situation. Strong attention to detail, along with terrific telephone and email etiquette.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Deck Supervisor
Big Blue Swim School
Fairfax, USA
09.2024 - Current
- Supervised swim instructors to ensure adherence to safety protocols.
- Supervised pool deck activities, energizing coaches and ensuring safety during classes.
- Coordinated class schedules to optimize pool usage and instructor availability.
- Scheduled, managed communications, and facilitated connections between parents and swim school to enhance supervisor effectiveness.
- Trained new staff on teaching techniques and customer service standards.
Noodle Ambassador
Noodles and Company
Woodbridge, USA
09.2023 - 09.2024
- Addressed customer inquiries and resolved issues efficiently to maintain service excellence.
- Trained new staff on company procedures and best practices to ensure consistent service delivery.
- Prepared food and upheld quality standards to enhance customer satisfaction.
Education
High school diploma -
Forest Park High School
Dumfries, VA05-2024
Some College (No Degree) - Early Childhood Special Education
George Mason University
Fairfax, VA04-2026
Skills
- Youth Program Management
- Leadership
- Team Development
- Customer service
- Attention to detail
- Organizational skills
- Time management
- Microsoft Teams
- Computer skills
- Management
- Basic math
- Teamwork
- Communication skills
- English
Certification
- Driver's License
- First Aid Certification
- CPR Certification
Willing To Relocate
Springfield, VA
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Pool Deck Supervisor
Big Blue Swim School
09.2024 - Current
Noodle Ambassador
Noodles and Company
09.2023 - 09.2024
High school diploma -
Forest Park High School
Some College (No Degree) - Early Childhood Special Education
George Mason University