Valentina C. Green
Newark,NJ
Summary
A process and performance driven social service professional with over 13 years of project management and administrative experience. A resourceful problem solver with a talent for proactively identifying needs, testing, implementing and monitoring effective solutions. An integrity driven specialist that applies my passion for efficiency and effectiveness to guide staff in achieving and exceeding the highest standards of customer service and professionalism while upholding an organization’s mission, vision and values.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Founder
NaturallyArmed LLC
17 Lackawanna Pl . #206 Bloomfield, NJ
08.2024 - Current
- Designed and facilitated educational workshops to promote civic responsibility, with a focus on Second Amendment awareness.
- Organized and led community meet-ups to foster engagement and collaboration.
- Delivered one-on-one and group firearms training, tailoring instruction to meet individual skill levels and goals.
- Empowered participants with knowledge and practical skills to enhance their safety and confidence in responsible firearm ownership.
- Created and monitored promotional approaches to increase sales and profit levels.
Division Director of Training and Employment
County of Essex
50 South Clinton St. East Orange, NJ
01.2024 - Current
- Attended weekly meetings to discuss and optimize strategies.
- Evaluated state regulations to assess and address their impact on county social services operations.
- Managed work operations and staff, including conducting performance evaluations and recommending personnel actions such as hiring, promotions, and disciplinary measures.
- Assessed program effectiveness to identify areas for improvement and optimize service delivery.
- Fostered positive working relationships with stakeholders, including welfare boards, community leaders, and charitable organizations.
- Spearheaded initiatives to expand and enhance existing services, meeting evolving needs of client populations.
- Work collaboratively with Workforce Development Board to design and implement comprehensive training programs to address organizational and community workforce needs.
Director of Div. of Family and Benefits
County of Essex
320 University Ave. Newark, NJ
01.2021 - 12.2023
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Led the planning, development, and administration of diverse welfare programs to meet community needs.
- Evaluated state regulations to assess and address their impact on county social services operations.
- Directed the creation and execution of policies and procedures aligned with agency goals.
- Managed work operations and staff, including conducting performance evaluations and recommending personnel actions such as hiring, promotions, and disciplinary measures.
- Supervised staff engaged in client counseling, investigations, and claims processing to ensure efficient and compassionate service.
- Assessed program effectiveness to identify areas for improvement and optimize service delivery.
Deputy Director of Welfare
County of Essex
320 University Ave Newark, NJ
11.2020 - 01.2021
- Assisted with the development of strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
- Assisted with the coordination of cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
- Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
- Managed work operations and staff with civil service titles including conducting performance evaluations and recommending personnel actions such as hiring, promotions, and disciplinary measures
- Assisted in the assessment of program effectiveness to identify areas for improvement and optimize service delivery.
- Spearheaded initiatives to expand and enhance existing services, meeting evolving needs of client populations.
- Prepared and oversaw detailed reports, providing actionable findings, conclusions, and recommendations.
Administrative Supervisor of Family Services
County of Essex Division of Family Assistance and Benefits
Newark, USA
01.2016 - 10.2020
- Assisted in the planning, development and implementation of organizational plans, work system, operating guidelines, standardized policies and procedures
- Reviewed and make determinations regarding proposed changes in function, structure, assignments, staffing and other areas affecting the agency
- Reviewed, analyze and interpret laws, rules and regulations impacting programs provided by the agency
- Prepared accurate and informative reports and presentations containing findings, conclusions and recommendations
- Conducted business requirement sessions and developed functional requirements document for agency's transition to Microsoft Dynamics 365
- Developed road map for agency's digital transformation
- Facilitated bridge between organization and IT/ vendor
- Assisted with system design and implement features identified
- Established training implementation plan for 600 plus employees
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Devised training materials and user guides
- Implemented cross functional collaborative team to improve delivery of services and facilitate employee involvement in process improvement
- Instituted bi-weekly one on one meetings for all staff to provide a forum for two way communication between supervisors and employees to provide support and value to help improve employee performance
Assistant Administrative Supervisor of Family Services
County of Essex Division of Family Assistance and Benefits
Newark, USA
01.2012 - 01.2016
- Designed and implemented needs analysis research projects to improve internal systems, work processes and the delivery of services to internal and external customers
- Designed and implemented case tracking system utilizing Microsoft Office 365 SharePoint for 600 plus employees to facilitate agency's transition to the case banking model
- Developed implementation plan for training roll out
- Designed training materials and user guides
- Provided focused user training for super users and end users
- Conducted agency wide SNAP coding training to aid county in going from a 59% SNAP timeliness rate to 96%
- FNS SNAP Collaborative Essex County IT/Data team lead
- Coordinated all statistical collection, analysis and business re-engineering projects
- Organized meetings, team assignments and presentations
Education
Bachelor of Arts - Sociology
Rutgers University
01.1998
No Degree - Human Resources And Training
Seton Hall University
Skills
- Effective Strategic Planning
- Process Mapping Expertise
- Change Implementation
- Program Documentation
- Design and development
- New Process Implementation
- Team Collaboration Across Functions
- Staff Development
- Entrepreneurial and innovative
Certification
Business for Women Certification -Garden State Employment and Training Association
Refuse to Be a Victim Instructor-National Rifle Association
Pistol Instructor- National Rifle Association
Timeline
Founder
NaturallyArmed LLC
08.2024 - Current
Division Director of Training and Employment
County of Essex
01.2024 - Current
Director of Div. of Family and Benefits
County of Essex
01.2021 - 12.2023
Deputy Director of Welfare
County of Essex
11.2020 - 01.2021
Administrative Supervisor of Family Services
County of Essex Division of Family Assistance and Benefits
01.2016 - 10.2020
Assistant Administrative Supervisor of Family Services
County of Essex Division of Family Assistance and Benefits
01.2012 - 01.2016
Bachelor of Arts - Sociology
Rutgers University
No Degree - Human Resources And Training
Seton Hall University