Design and execute national social media strategy for Facebook, Twitter, Instagram, Tik Tok, and Snapchat
Increase social media engagement and followers by roughly 47% year-over-year on Instagram and Facebook
Develop monthly analytic reports to gauge social media, e-marketing, and CRM success
Design and distribute post event surveys to consumers to gauge effectiveness of social media and day of event coordination
Convert qualitative user feedback on social media channels to actionable recommendations for the event department that will in-turn create a better fan experience
Create and maintain social media calendar to keep marketing department accountable
Develop and implement marketing plans for events
Negotiate and purchase media promotions for arena events across multiple channels
Produce event recaps for promoters to verify fulfillment of advertising buys
Manage all grassroots promotions including handbills, posters, and community appearances
Serve as community liaison for customers with questions
Manage and recruit interns for our 12-week long internship program
Draft and distribute press releases to local and national media.
CONTENT COORDINATOR
Evok Advertising Agency
2015.01 - 2017.08
Managed and maintained social media presence for client industries including: hospitality, travel and tourism, professional associations, personal care, non-profit, technology, education, finance and entertainment
Developed monthly analytic reports for clients to gauge effectiveness of social media campaigns
Actively contributed to the brand community by responding to direct messages and engaging with customer comments
Responsible for public relations duties including: drafting, distributing and pitching press releases to local, regional and national media
Responsible for monthly media client reports: print, online and broadcast
Conducted market and client research
Generated proposals and recommendations for special promotions
Participated in new business research, planning and proposals
Experience in developing and executing paid advertising strategies for the following platforms: Facebook, LinkedIn, Instagram and Twitter.
COMMUNICATIONS AND NEIGHBORHOOD RELATIONS INTERN
City Of Orlando
2013.08 - 2013.12
Responsible for marketing and communication tasks for social media and City of Orlando website
Drafted press releases and media advisories for Mayor Buddy Dyer
Coordinated press conferences, parades and volunteer events
Drafted the Mayor’s speech for multiple events including POW-MIA ceremony, Veterans Day Parade and State of the Union Address.