VALENTINE HOLD
Finance & System Implementation
Fort Lauderdale,FL
Summary
Professional with strong expertise in commission structures. Calculations, payouts, and financial analysis. Proven track record in optimizing commission processes and ensuring accuracy in payouts. Strong focus on team collaboration and adaptability to changing needs. Reliable, results-driven with excellent communication and problem-solving skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Accomplished professional with strong understanding of software conversion and migration within Accounting and Finance. Proficient in converting multiple funds holdings, mapping accounting ledgers in Fund Accounting, commission-based activities and brokerage fees, as well as securities pricing conversions. Highly organized, detail-oriented, and efficient at work.
Overview
19
19
years of professional experience
Work History
Lead Commissions Specialist
B. Riley Wealth Management
05.2022 - Current
- Ensured timely payment of commissions through accurate tracking, calculation, and verification of sales transactions.
- Managed the monthly commission closing and confirming an average of $12 MM in monthly revenue.
- Simplified complex commission structures by developing easy-to-understand visual aids for sales representatives.
- Enhanced department efficiency by creating comprehensive training materials for new hires on commission policies and procedures.
- Researched and resolved over 2,000 commission payment-related inquiries.
- Facilitated dispute resolution by conducting thorough investigations into reported discrepancies in commission payments.
- Collaborated with 5 cross-functional teams to resolve discrepancies, resulting in improved relationships and streamlined operations.
- Supported budget forecasting efforts by providing accurate historical commission data for analysis purposes.
- Cultivated positive working relationships with 5 key stakeholders across departments, fostering collaboration in support of shared goals related to commissions management.
- Implemented rigorous quality control measures when calculating commissions fees, ensuring accuracy while minimizing instances of overpayment or underpayment.
- Provided exceptional customer service to over 300+ brokers during inquiries or disputes regarding commissions calculations or adjustments.
- Conducted regular audits of commission calculations to ensure compliance with established company policies and standards.
- Improved commission accuracy by streamlining data entry processes and implementing thorough auditing procedures.
- Identified process or policy deficiencies and worked with key players to drive process improvement.
Calculated, validated accuracy of and submitted commission payments within specified payroll deadlines. - Automated routine tasks using Excel macros, significantly reducing manual workload and enhancing productivity.
- Developed a user-friendly commission tracking system that simplified data retrieval for both the finance team and sales representatives.
- Supported annual reviews of compensation plans by compiling relevant data and providing recommendations based on analysis of commission trends.
- Reduced processing errors by establishing clear communication channels between supervision, accounting, and operations teams.
Pricing Analyst Supervisory Role (Contract - Remote)
Brown Brothers Harriman
05.2022 - 10.2023
- Reduced discrepancies in financial reporting by implementing strict quality control measures for pricing data by 98%.
- Improved pricing strategies by analyzing market trends and competitor pricing data.
- Streamlined pricing processes through automation, increasing efficiency and accuracy of data management.
- Co-lead and consistent point of escalation leader with conflict / resolution complex issues.
- Collaborated with cross-functional teams to develop comprehensive market intelligence for informed decision-making.
- Manually priced over 400 securities daily, ensuring pricing strategies align with client expectations and contractual agreements.
- Conscientious in applying valuations & market data analysis across hard to price calculations, equity, fixed income, loan, and option pricing.
- Identified potential risks associated with specific pricing decisions, aiding risk mitigation efforts across the organization.
- Identified key areas that could be enhanced and implemented successful process improvements.
- Provided training to new team members on best practices in pricing analysis and strategy development, fostering a culture of continuous improvement.
- Carefully monitored market trends to ascertain best pricing for company's products.
Commissions Conversion Specialist (Contractor)
National Holdings Corporation
03.2017 - 05.2022
- Maintained a high level of expertise in industry trends, tools, technologies related to systems implementation analysis to provide informed recommendations to clients.
- Co-lead the daily analysis of transactional data and commissions from clearing firms such as NFS, AXOS, Envestnet (advisory business), insurance teams, and tax divisions; managing vendor relationships.
- Optimized system performance post-implementation through ongoing monitoring, maintenance, and updates as needed.
- Demonstrated strong problem-solving skills in identifying issues during implementations and swiftly resolving them for minimal impact on project timelines.
- Spearheaded broker online training sessions as the main point of contact for small and large independent brokerage firms, while maintaining confidence of the new implementation; mitigated potential risk.
- Effectively communicated progress updates throughout each stage of the implementation process to stakeholders, ensuring transparency and alignment on goals.
- Facilitated seamless integrations between new systems and existing infrastructure through careful planning and execution of data migration tasks.
- Harmonized and significantly reduced manual processes by 85% with automation goals within a year
Provided ongoing support to clients as they navigated through the conversion funnel, ensuring a seamless experience from start to finish. - Analyzed website performance, identifying areas for improvement in design and content.
Improved overall project efficiency by closely monitoring progress, identifying bottlenecks, and implementing corrective actions. - Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Manager Securities Pricing Valuation, System Conversion, Fund Accountant
State Street Corporation
01.2006 - 04.2016
- Restructured the pricing platform from company merger and facilitated the transition of accounting ledgers from existing to the acquired software.
- Spearheaded mapping ledgers account between new and legacy systems through systems integration.
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Acquired over 200+ mutual account conversions with a high review of transactions, capital stock, expenses, corporate actions, and cash
- Identified potential risks within client portfolios NAV and recommended appropriate action plans to mitigate those risks.
- Trained direct reports with succession into higher roles
- Maintained accurate records of market pricing, ensuring timely reporting to regulatory agencies as required.
- Co-lead in on-boarding mutual fund holdings, capital stock, expenses, corporate actions, cash, during software conversion.
- Consistently exceeded expectations for both NAV goals and client retention rates; lead pricing expert.
- Developed the paperless operating model with a 'boutique approach' influencing an innovative environment
- Streamlined extensive pricing process, eliminating manual errors by 90%.
- Created conversion guide to assist with calculating daily NAVs on propriety pricing software; used bank wide.
- Cultivated research guidelines across leading vendors per Bloomberg, IDC, Reuters, and other market sources.
- Conducted performance evaluations for team members, identifying areas for improvement and facilitating skill development opportunities.
- Provided support during firm audits, resulting in consistently positive evaluations from internal and external reviewers.
- Streamlined data collection processes for enhanced efficiency and accuracy in market research.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Streamlined internal processes to optimize efficiency and accuracy in executing trades and managing accounts.
- Served as a trusted liaison between the firm and external parties including custodians and clearing firms for efficient settlement of transactions.
- Managed high-volume trade execution while maintaining strict attention to detail and adhering to regulatory requirements.
Education
Bachelor of Arts - Business Administration - Concentration in Accounting & Finance
Pine Manor College
Chestnut Hill, MA12-2005
Skills
- Adept in Microsoft Office Applications
- Bloomberg Data Analysis
- Experienced with Reuters Eikon
- Experienced in Data Analysis Using Reuters Refinitiv
- IDC/ICE Oversight
- Pricing Strategy Expertise
- S&P Loan Evaluation
- Expertise in Broker Commission Structures
- Expertise in Market Valuation
- Consulting Implementation Professional
- System Integration Expertise
- Client Engagement Techniques
- Expertise in Financial Reconciliation
- Experienced in Integrating Accounts
- Operational Efficiency Enhancement
- Risk Management Assessment
- Subject Matter Expertise
- Cultural Development
- Strategic Problem Solving
- Skilled in Conflict Resolution
- Effective Configuration Oversight
- Executive Administration Support
- Proactive Risk Assessment
- Deliver In-Depth Training Sessions
- Results-Focused Enhancements
- Deadline management
- Adaptability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 100 staff members through system conversion and implementation process.
- Resolved product issue through software testing.
- Collaborated with team of 20 in the development of day to day workflow during pre and post project phase.
Languages
English
Full Professional
Timeline
Lead Commissions Specialist
B. Riley Wealth Management
05.2022 - Current
Pricing Analyst Supervisory Role (Contract - Remote)
Brown Brothers Harriman
05.2022 - 10.2023
Commissions Conversion Specialist (Contractor)
National Holdings Corporation
03.2017 - 05.2022
Manager Securities Pricing Valuation, System Conversion, Fund Accountant
State Street Corporation
01.2006 - 04.2016
Bachelor of Arts - Business Administration - Concentration in Accounting & Finance
Pine Manor College
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