Valentino Gloria
Miami,FL
Summary
Adaptable professional with diverse experience in customer service roles. Recognized for strong problem resolution and communication skills, contributing to customer satisfaction and team success. Eager to leverage expertise in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Golf Cart Rental Associate
Robinhood Rentals
Sarasota, Florida
03.2026 - Current
- Assisted customers in selecting rental equipment and services.
- Responded promptly to customer inquiries via phone or email.
- Responded to customer inquiries and resolved issues promptly.
- Maintained cleanliness and organization of rental inventory.
- Coordinated equipment returns and inspections for quality assurance.
- Provided product demonstrations to enhance customer understanding.
Zipline Guide
Jumpin Fun Inflata Park
Lakewood Ranch, Florida
06.2024 - 01.2026
- Facilitated safe zipline experiences for guests of all ages.
- Instructed participants on safety protocols and equipment usage.
- Assisted in maintaining and inspecting zipline equipment regularly.
- Provided excellent customer service to enhance guest enjoyment.
- Collaborated with team members to prepare for daily operations.
- Monitored guest behavior to ensure compliance with safety guidelines.
Sales Associate
Pandora
Sarasota, Florida
10.2023 - 05.2024
- Assisted customers in selecting jewelry to enhance their personal style.
- Maintained product displays to ensure an inviting shopping environment.
- Educated customers on product features and care instructions.
- Collaborated with team members to meet store goals and enhance customer satisfaction.
- Handled customer inquiries and resolved issues promptly and professionally.
Dishwasher
Michaelangelo Pizza & Cucina
Lakewood Ranch, FL
07.2023 - 10.2023
- Cleaned dishes, utensils, and kitchen equipment efficiently during busy shifts.
- Maintained cleanliness in dishwashing area to support smooth kitchen operations.
- Sorted and disposed of waste and recycling materials according to guidelines.
- Operated industrial dishwashing machines following safety protocols consistently.
Grocery Bagger
Publix
Lakewood Ranch, FL
05.2022 - 08.2023
- Packed groceries efficiently for customer orders during busy hours.
- Assisted customers with bagging preferences and product handling.
- Collaborated with cashiers to streamline checkout processes.
Education
High School Diploma -
Cardinal Mooney Catholic High School
Sarasota, FL05-2026
Skills
- Customer service
- Sales assistance
- Customer onboarding
- Transaction processing
- Equipment maintenance
- Inventory management
- Team collaboration
- Problem resolution
- Problem-solving
- Conflict resolution
- Task prioritization
- Reliability
- Communication skills
Timeline
Golf Cart Rental Associate
Robinhood Rentals
03.2026 - Current
Zipline Guide
Jumpin Fun Inflata Park
06.2024 - 01.2026
Sales Associate
Pandora
10.2023 - 05.2024
Dishwasher
Michaelangelo Pizza & Cucina
07.2023 - 10.2023
Grocery Bagger
Publix
05.2022 - 08.2023
High School Diploma -
Cardinal Mooney Catholic High School