Organized and dependable candidate with 6 years of extensive retail and management experience, successful at managing multiple priorities with a positive attitude. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Assistant Department Manager (Produce)
Kroger
07.2022 - 07.2024
Inspected floor displays, scanning low items, and replenishing merchandise, while keeping displays clean and well-organized for customers.
Set up produce department for weekly promotions, ordering produce items following new marketing plans.
Performed weekly price changes, set up new items, adjusting product shelf locations.
Prioritized helping customers over completing other routine tasks in department.
Listened to customer needs and desires to identify and recommend optimal products.
Assisted customers with price checking, finding requested items, and answering any questions.
Assigned tasks to associates.
Trained new associates on proper produce handling and rotation procedures, along with customer service skills and ways to meet department goals set for each day.
Trained associates on Assistant Department Manager duties.
Analyzed team performance and identified opportunities for additional training.
Recommended and applied changes to reduce turnaround time.
Operated equipment such as pallet jack, electric pallet jack, and electric pallet stacker.
Received deliveries, scanned received product, and inspected for missing merchandise.
Placed merchandise in correct locations for proper storage, based on temperature.
Used devices such as Zebra and Motorola MC9090 RF to: look up information about items, including price, location, balance, movement, and information on past and future deliveries; scan in deliveries, perform daily inventory counts, ordering, price change, and printing store signage.
Performed merchandise ordering, and adjusted orders placed by computer, adding or removing merchandise based on in stock balance, past movement, and projected sales.
Had clear communication with upper management on challenges department is facing, and on ways to resolve them.
Assistant Manager
Dominos's Pizza
10.2017 - 07.2022
Excelled at working in fast-paced environment and multi-tasking.
Performed food preparation responsibilities to meet franchise standards for quality, quantities, and packaging.
Collaborated with team members to handle busy hours and quickly fill large orders.
Suggested complementary items to orders to boost sales.
Remained calm and composed in tense situations involving angry or upset customers, provided solutions to satisfy customers needs.
Performed shift change tasks to keep store neat and running smoothly.
Managed opening and closing shifts, recommended and applied changes to enhance efficiency of daily duties.
Assigned tasks to employees.
Trained newly hired employees on routine tasks and customer service.
Cross-trained existing employees.
Trained employees for Assistant Manager position.
Completed daily inventory counts to verify stock levels, address discrepancies, forecast future needs, and place orders for next day.
Performed labor management by tracking daily sales.
Overnight Grocery Stocker
Kroger
05.2018 - 10.2018
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed merchandise in correct storage locations to keep backroom organized and inventory counts accurate.
Operated equipment such as pallet jack, electric pallet jack, and electric pallet stacker.
Actively engaged customers to provide general assistance and information on store merchandise.