Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Valeri McLaughlin

Valeri McLaughlin

Las Vegas,NV

Summary

A hardworking and passionate job seeker with strong organizational skills and savvy customer skills is seeking a remote position. Who has a track record of improving turnover and increasing customer satisfaction. That is ready to help teams achieve company goals and am focused on setting high expectations and raising service standards.

Overview

19
19
years of professional experience

Work History

Spiritual Guide and Energy Healer

Self
02.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Responsible for all areas of managing business i.e.; marketing, business development, accounting, and web design and maintenance.
  • Consulted with private clients for energy healing and guidance with empowering questions to help them understand themselves.
  • Outside consultant for drug and alcohol rehabilitation and detox center providing coaching, guidance, empathy and energy healing to clients.
  • Conduct group workshops, healings and retreat for clients.

Leadership and Development Manager

Alicart Group
04.2021 - 10.2022
  • Developed departmental systems and procedures to better align workflow processes.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Coordinated technical training and personal development classes for staff members.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.

General Manager

Carmine's Restaurant
10.2004 - 02.2017
  • Provide exceptional customer service to maintain and retain guest.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

Some College (No Degree) -

Philadelphia University, Philadelphia, PA

Some College (No Degree) -

BURLINGTON COUNTY COLLEGE, Mount Laurel, NJ

Skills

  • Commanding leadership style
  • Customer experience
  • Client and employee development
  • Client and employee retention
  • Relationship building
  • Problem solving
  • Product knowledge
  • Self Motivated
  • Accountability
  • Knowledge of HR requirements
  • Scheduling efficiency
  • Leadership and team building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Leadership and Development Manager - Alicart Group
04.2021 - 10.2022
Spiritual Guide and Energy Healer - Self
02.2017 - Current
General Manager - Carmine's Restaurant
10.2004 - 02.2017
Philadelphia University - Some College (No Degree),
BURLINGTON COUNTY COLLEGE - Some College (No Degree),

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Valeri McLaughlin