Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valeria

Davenport,FL

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeper

Disney
11.2022 - 02.2024
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Operated electronic backpack vacuums and floor sweepers.

Housekeeping Supervisor

VLK Multi Services
01.2020 - 12.2023
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
  • Promoted energy conservation efforts within the department, lowering utility expenses while maintaining a comfortable environment for guests.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Established and enforced safety protocols and guidelines for staff.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Maintained required records of work hours, budgets and payrolls.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.

Education

High School Diploma -

Aves Cardoso
Sao Mateus Do Maranhao
12.2005

Skills

  • Health and safety
  • Motivational Skills
  • Housekeeping knowledge
  • Ordering cleaning supplies
  • Staff evaluations
  • Task assignment
  • Employee evaluations
  • Staff Scheduling
  • Performance Evaluation
  • Payroll understanding
  • Waste disposal
  • Training and mentoring
  • Expense Tracking

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Housekeeper

Disney
11.2022 - 02.2024

Housekeeping Supervisor

VLK Multi Services
01.2020 - 12.2023

High School Diploma -

Aves Cardoso

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