Experienced LPC Associate adept at assisting diverse client populations in overcoming personal challenges and navigating triggering situations. Skilled in facilitating issue exploration, developing individualized plans, and fostering skill acquisition. Committed to providing effective support and guidance for personal growth and resilience. Over 12 years of behavioral health experience, excelling in managing high caseloads without compromising quality of care. Operates well in high-pressure environments, recommending optimal resources and courses of action to improve patient well-being and quality of life.
Overview
7
7
years of professional experience
Work History
TCOOMMI Case Manager III
Coastal Plains Integrated Health
Portland, TX
07.2024 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Facilitated individual and group sessions to promote positive behavior change for clients.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
Analyzed case outcomes to identify trends and areas for improvement, driving continuous service enhancement.
Partnered with local organizations to expand access to social and community services.
Student Therapist (Practicum/Internship)
Bayview Behavioral Hospital
Corpus Christi, TX
06.2023 - 05.2024
Met with clients, analyzed their mental health status, and developed a course of therapy to address their issues
Worked with clients who had substance abuse issues, depression, anxiety, or personality disorders
Conducted assessments to determine the status of their mental state
Developed up-to-date treatment plans
Linked individuals up with needed outside resources once they were discharged
Develop a course of therapy for treatment and revise it as necessary to meet client needs
Documented per hospital and state standards/guidelines
Provided individual and group therapy sessions
Meet with patients regularly and provide them with the tools they need to overcome their issues
Provided references to other healthcare providers, such as psychiatrists, social workers, and outside counselors
Improved client outcomes by implementing evidence-based therapeutic interventions.
Reduced symptoms of anxiety and depression in clients with tailored cognitive-behavioral therapy techniques.
Facilitated psychoeducational groups covering topics such as coping skills, anger management, and healthy relationships to promote well-being among participants.
Collaborated with multidisciplinary teams to provide comprehensive mental health care for clients, ensuring continuity of care.
Maintained accurate documentation of clinical notes, progress reports, and treatment plan updates, adhering to ethical standards and confidentiality requirements.
Assisted clients in identifying barriers to personal growth, empowering them to make meaningful changes in their lives.
Licensed Chemical Dependency Counselor Intern
South Texas Substance Abuse Recovery Services
Corpus Christi, TX
10.2022 - 07.2023
Developed treatment plans and coordinated services with client's
Conducted needed assessments per state requirements
Conducted discharge assessments of clients before the release of services
Provided group counseling session
Provided individual counseling sessions
Maintained contact between clients, the courts and probation officers
Developed crisis intervention plans and safety plans when needed
Participated in weekly team meetings contributing necessary information and documentation assuring the best quality of care to each client
Promoted a safe and inclusive therapeutic environment for all clients by adhering to ethical guidelines and maintaining confidentiality.
Maintained accurate documentation of client progress, ensuring compliance with state regulations and facility policies.
Established rapport with diverse clientele by demonstrating empathy, active listening skills, and genuine concern for their wellbeing.
Connected clients with community resources such as housing assistance and vocational training programs to support their recovery journey.
Presented educational workshops on topics related to chemical dependency prevention, intervention strategies, and available resources within the community.
Supported aftercare planning for continued recovery after treatment.
Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
Provided counseling and support to clients with drug and alcohol abuse issues.
Case Manager
Motion Behavioral Health
11.2021 - 07.2022
Developed treatment plans and coordinated services with youth client's families
Conducted ANSA and CANS assessments (Researched manuals for state assessments)
Provided training for new Case Managers
Conducted discharge assessments of clients prior to the release of services
Provided skills training to both parents and clients
Maintained contact between clients and their schools
Developed crisis intervention plans
Participated in weekly team conferences contributing necessary information and documentation assuring the best quality of care to each client
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Developed and implemented training programs for staff.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Community Liaison/Mobile Psychiatric Screener
Ocean’s Healthcare
07.2020 - 11.2021
Facilitated and coordinated education programs and opportunities in hospitals, physicians’ offices, and community settings
Provided support to medical professionals in handling sensitive and highly confidential information, maintained inventory, and ensured filing systems and personal records were maintained and up to date
Tracked and reported monthly contacts with referral sources
Participated in weekly team conferences contributing necessary information and documentation assuring the best quality of care to each patient
Helped develop new procedures to increase the efficiency and success of patient care
Trained incoming staff in a variety of roles ensuring optimal efficiency and compliance with policy and procedures
Responded, as necessary, to effectively de-escalate callers who are at risk of harming themselves and/or others
Performed pre-hospitalization screenings and crisis intervention for clients
Completed all documentation in a complete and timely manner and in compliance with agency standards and governing authorities
Contacted insurance companies for pre-authorization of services
Followed up for clinical reviews with patients' insurance companies, collecting notes from psychiatrists and other medical professionals
Case Manager
South Texas Substance Abuse Recovery Services
Corpus Christi, TX
10.2017 - 06.2020
Provided coping skills to clients in an outpatient setting
Screened and assessed the individual to identify services needed
Counseled individuals regarding PTSD, Suicide Risk, and Recidivism Risk
Developed, implemented, and evaluated individualized client-centered plans for recovery
Advocated client welfare to other organizations
Maintained accurate, and up-to-date clinical and non-clinical documentation, in line with legal and departmental requirements
Trained in Naloxone administration for emergency overdose situations
Educated individuals regarding mental health diagnosis
Developed, implemented, and evaluated individualized patient care plans
Education
Master of Science - Clinical Mental Health Counseling
Texas A&M University-Corpus Christi
Corpus Christi, TX
08-2024
Bachelor’s Degree - Psychology
Texas A&M University-Corpus Christi
Corpus Christi, TX
08.2012
Skills
Team Building and Leadership
Technology Integration
Program Development
Problem-Solving
Organization and Multitasking
Case Management
Case Documentation
Care Coordination
Professional License
License Number: 96752
License Type: Licensed Professional Counselor Associate
License Status: Active
Expiry Date:10/01/2029
First Licensure Date:10/02/2024
Effective Rank Date: 10/02/2024
Training
Chi Sigma Iota, 2023, 2024
American Counseling Association, 2023, 2024
SAMHSA Training Conference on Opiate Epidemic in United States, 2018