Valeria Allen

• Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
• Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.
• Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
• Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
• Identified fraudulent claims through diligent investigation and collaboration with law enforcement agencies when necessary.

• Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
• Streamlined booking processes for improved efficiency and reduced wait times for customers.
• Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
• Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
• Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.

• Maintaining a medication schedule and ensuring clients take medicines on time
• Helping clients with shopping
• Preparing meals according to dietary restrictions
• Performing necessary housekeeping to maintain a clean living space
• Informing family and Physicians about changes in the client’s mental or physical health
• Performing basic first aid and emergency care during critical situations
• Providing friendship and emotional support to the individual