Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Adriana Alvarez

Lansing,IL

Summary

High-energy and bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency and cleanliness.

Overview

6
6
years of professional experience

Work History

Candy Store Manager

Javi's Dulceria
02.2022 - 02.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
  • Contributed to the creation of new menu items by experimenting with different ingredients and flavor combinations.

Coffee Shop Clerk

Owl and Lark
03.2021 - 01.2022
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Implemented visual merchandising strategies for retail displays, driving higher product sales within the shop.
  • Handled, used and maintained cleaning supplies and equipment.
  • Enhanced floor maintenance quality by utilizing advanced cleaning techniques and equipment.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Evaluated and improved existing plant care protocols, resulting in reduced disease incidence and increased overall plant vigor.

Back of House Associate

AKIRA
04.2018 - 03.2020
  • Ensured proper pricing, tagging, and signage for all products to maintain compliance with company guidelines.
  • Assisted in seasonal inventory preparations, contributing to accurate counts and timely completion of tasks.
  • Continuously assessed stock levels on display shelves, replenishing items as needed to prevent out-of-stock situations negatively impacting sales results.
  • Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
  • Maintained clear communication with management regarding inventory levels, upcoming promotions, and potential stock issues.
  • Contributed to a positive shopping experience for customers by maintaining a clean, organized, and visually appealing store environment.

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Retail Inventory Management
  • Food Preparation
  • Food handling safety
  • Backroom Stocking

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Candy Store Manager

Javi's Dulceria
02.2022 - 02.2024

Coffee Shop Clerk

Owl and Lark
03.2021 - 01.2022

Back of House Associate

AKIRA
04.2018 - 03.2020

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Adriana Alvarez