Valeria Aranda
Azusa,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Planet Fitness
03.2022 - Current
As an Assistant Manager I am required to assist the General Manager in the oversight of gym operations to ensure exceptional member experience as well as a financially successful club. I also lead our team by creating a positive, comfortable, and motivating environment. The essence of my job is also to recruit, hire, and train Member Representatives. I supervised day-to-day operations to meet performance, quality and service expectations. Also, completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Operations Associate
Dick’s Sporting Goods
10.2021 - 02.2022
As an Operations Associate at Dick’s Sporting Goods my commitment was to sell through customer engagement, uphold company standards for merchandise presentation, unloading of trucks, genuinely interact with customers, and overall played a critical role in providing friendly service. In addition, maintained and prioritized to-do-list and followed up to complete tasks on-time.
Delivery Driver
Carthago Logistics
07.2021 - 09.2021
At Carthago Logistics the goal was to deliver packages at the customers satisfaction. This position included following very detailed instructions, navigating routes, maintaining safety while driving, and having a very enthusiastic character in order to satisfy customers. One of the most important aspects was the fast paced environment that was introduced while also maintaining a positive attitude.
Education
Bachelor of Arts - Criminology, Law, And Society
University of California, Irvine
Irvine, CA06.2023
Skills
- Contract Management
- Training and Development
- Equipment Inventory
- Paperwork Assistance
- Bilingual : Fluent in both Spanish and English
- Technical: Microsoft Office (Word, Excel, Powerpoint)
- Google Apps: (Docs, Sheets, Slides, Forms)
- Handling Pressure
- Communication Skills
- Time Management
- Customer Service Skills
- Clio Software
Accomplishments
ROTC— Reserve Officer Training
Army ROTC is a leadership and field training program to become ocers in the United States Army. Student First, Cadet Second, by continuously getting grades checked. Participated in recruiting new individuals from the University of California-Irvine by passing flyers and setting up presentations for future cadets interested in the program.
Additional Information
Veterans Legal Institute Intern
As an Intern at VLI, phone reception, monthly clinics, creating new matters and adding clients to Clio (#create), Interviewing clients with vague applications(#vagueissue), Closing client matters that have been resolved (#close & #openclose), Referring clients to other resources (#referral), Discharge Upgrade Questionnaire (#DUQ), Veterans Benefits Intake Questionnaire (#VBIQ), Phone Applications (#phoneapp), Engagement and Disengagement Letters were all part of the internship that I assisted with.
Timeline
Assistant Manager
Planet Fitness
03.2022 - Current
Operations Associate
Dick’s Sporting Goods
10.2021 - 02.2022
Delivery Driver
Carthago Logistics
07.2021 - 09.2021
Bachelor of Arts - Criminology, Law, And Society
University of California, Irvine
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