Valeria Ayala
White Settlement,TX
Summary
Highly organized individual with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
ITS
09.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Performed general housekeeping and cleaning tasks.
Call Center Representative
Narrate
10.2019 - 01.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Met customer call guidelines for service levels, handle time and productivity.
Teacher's Assistant
Country Acres Day Care
01.2018 - 03.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Assisted lead teachers with lesson plan creation and materials development .
Teacher's Assistant
Childcare Associates
10.2014 - 10.2017
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Documented student progress and communicated with parents to keep informed.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Education
High School Diploma -
United High School
Laredo, TX05.2010
Skills
- Bilingual
- Flexible and Adaptable
- Multitasking Abilities
- Organizational Skills
- Problem-Solving
- Task Prioritization
- Decision-Making
- Interpersonal Communication
- Excellent Communication
- Active Listening
- Project Planning
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Associate
ITS
09.2023 - Current
Call Center Representative
Narrate
10.2019 - 01.2020
Teacher's Assistant
Country Acres Day Care
01.2018 - 03.2019
Teacher's Assistant
Childcare Associates
10.2014 - 10.2017
High School Diploma -
United High School
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