VALERIA CALDERA
Weslaco,TX
Summary
Detail-oriented career professional with a proven track record of success in managing multiple tasks with ease while ensuring the accuracy of all duties performed.
Overview
6
6
years of professional experience
Work History
Cleaner
ABM Industries / Amazon Warehouse
08.2024 - 12.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
Night Auditor
Hampton Inn
02.2020 - 04.2020
- Proactively analyze customer and staff issues to provide effective resolutions in a timely manner to avoid escalation
- Utilize company software applications to run reports, complete daily checklists, and finalize end of day processes
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
- Managed inventory levels of supplies required for efficient front desk operations during overnight hours.
- Maintained cleanliness and orderliness in front desk area, creating welcoming atmosphere for guests.
Social Worker Assistant
Weslaco Nursing and Rehabilitation Center
06.2019 - 12.2019
- Create and nurture strategic working relationships with residents, families, staff team, and management to provide support and quality solutions to major issues
- Exude a calm and professional demeanor while responding to escalated issues and determining the appropriate next steps to resolve them
- Demonstrate attention to detail while documenting vital information into resident charts in order to keep accurate and up-to-date records
- Clearly communicate advance care planning with residents and participate in discharge plans to manage a safe transition back to their home environment and community
- Analyze findings to determine areas of opportunity and refer residents to appropriate resources for additional assistance
Education
Bachelor's Degree - Social Work
The University Of Texas Rio Grande Valley
High School Diploma -
Weslaco High School
Skills
- Bilingual
- Microsoft Office Suite
- BIMS
- Discharge Planning
- Customer Support
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cleaner
ABM Industries / Amazon Warehouse
08.2024 - 12.2024
Night Auditor
Hampton Inn
02.2020 - 04.2020
Social Worker Assistant
Weslaco Nursing and Rehabilitation Center
06.2019 - 12.2019
High School Diploma -
Weslaco High School
Bachelor's Degree - Social Work
The University Of Texas Rio Grande Valley
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