Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Calo

Carolina,PR

Summary

Goal oriented individual to teamwork, demonstrating strong values, respect, and professional ethics. Responsible, dynamic, and organized. Works well under pressure with minimum supervision. Self-starter, ability to operate in multi- functional environments, attention to detail, and flexible. Bilingual English and Spanish. Good interpersonal skills.

Overview

2
2
years of professional experience

Work History

Brand Representative

Hollister.Co
San Juan, PR
11.2021 - Current
  • Communicated product value, quality and style to educate and entice potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Provided customer service using extensive knowledge of products.
  • Rang up customers by processing cash and credit payments to complete sales transactions.

Editor

Good To Know
08.2021 - 11.2021
  • Rewrote and edited pieces to improve readability and impact.
  • Determined readiness of written pieces, made changes and approved final versions for publication.
  • Reviewed summaries for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
  • Provided concise and constructive editorial feedback to student writers.

Sales Associate

Sears
Carolina , PR
02.2020 - 11.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor of Arts - English Literature

University of Puerto Rico - Rio Piedras
San Juan PR
06.2022

Skills

  • Cash register operation
  • Client Service
  • Excellent people skills
  • Problem-solving skills
  • Strong customer services
  • Multitasking
  • Organizational skills
  • Patient
  • Detail oriented with ability to work independently
  • Time management skills
  • Cash handling experience
  • Bilingual (in English and Spanish)

Languages

Spanish
Native or Bilingual
ASL
Elementary
English
Native or Bilingual

Timeline

Brand Representative

Hollister.Co
11.2021 - Current

Editor

Good To Know
08.2021 - 11.2021

Sales Associate

Sears
02.2020 - 11.2020

Bachelor of Arts - English Literature

University of Puerto Rico - Rio Piedras

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Valeria Calo