Valeria Catano
Longmont,CO
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
6
6
years of professional experience
Work History
Small Business Owner
Northern Colorado Homewatch
Longmont, CO
06.2023 - Current
- Managed all maintenance requests from tenants in a timely manner.
- Met with prospective tenants to show property and assess applications or sign leases.
- Oversaw daily operations, maintenance, and administration of various properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed and oversaw operations, maintenance and administration of properties.
- Documented findings with professional reports and correspondence, including corrective action recommendations to return properties to compliant status.
- Document evidence of pest infestations or mold growth within the property's interior spaces.
Executive Assistant
Home With Tanja
Longmont, CO
01.2020 - 10.2023
- Conducted research on various topics as requested by executives or senior management personnel.
- Developed effective filing systems for easy retrieval of information when needed.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Managed all aspects of catering needs for special events hosted by the organization.
- Greeted visitors warmly upon arrival at the office premises.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
Manager of Operations
Fit Family Nutrition
Longmont, CO
05.2019 - 01.2020
- Formed and sustained strategic relationships with clients.
- Investigated customer complaints related to product and service quality or delivery issues.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Coordinated with the management team to organize and execute special events and bookings.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Education
High School Diploma -
Skyline High School
Longmont, CO05-2010
Some College (No Degree) - Exercise Science
Pinnacle Career Institute
Kansas City, MOCosmetology
Longs Peak Academy
Longmont, CO05-2013
Skills
- Property management
- Maintenance coordination
- Customer service management
- Lease negotiations
- Financial management
- Problem solving
- Time management
- Data entry
- Business management and development
- Inventory management
- Multitasking capacity
- Vision implementation
Affiliations
- Soccer Mom
- Reading
- Yoga
- Hiking
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Small Business Owner
Northern Colorado Homewatch
06.2023 - Current
Executive Assistant
Home With Tanja
01.2020 - 10.2023
Manager of Operations
Fit Family Nutrition
05.2019 - 01.2020
High School Diploma -
Skyline High School
Some College (No Degree) - Exercise Science
Pinnacle Career Institute
Cosmetology
Longs Peak Academy