Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Cerda

Rialto,CA

Summary

Developed leadership and organizational skills in fast-paced management environment. Skilled in strategic planning and team coordination, with focus on problem-solving and communication. Seeking to apply these transferrable skills to new role, driving success and efficiency.

Knowledgeable with strong background in management, providing strategic leadership to drive operational excellence. Proven track record of leading cross-functional teams and implementing effective business strategies. Demonstrated ability to communicate effectively and solve complex problems.

Overview

5
5
years of professional experience

Work History

Management Team Member

Wendys Fast Food
10.2023 - Current
  • Oversaw daily operations ensuring compliance with company policies and procedures.
  • Developed and implemented process improvements enhancing team productivity and efficiency.
  • Trained and mentored junior staff fostering a collaborative work environment.
  • Managed inventory control systems ensuring accurate stock levels and reduced waste.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.

Team Member

Church's Chicken
09.2020 - 04.2021
  • Assisted team in daily operations to ensure smooth workflow and efficient service delivery.
  • Learned safety protocols and best practices to maintain a secure work environment.
  • Supported inventory management by organizing stock and replenishing supplies as needed.
  • Collaborated with team members to uphold quality standards in customer service interactions.
  • Adapted quickly to new tasks and procedures, demonstrating flexibility in fast-paced environments.
  • Engaged with customers to provide assistance, enhancing overall satisfaction and experience.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

Eisenhower Highschool
1321 N Lilac Ave Rialto Ca 92376
07-2022

Skills

  • Coaching and mentoring
  • Customer focus
  • Innovation and creativity
  • Organizational development
  • Team leadership
  • Time management
  • Verbal and written communication
  • Staff training and development
  • Employee onboarding
  • Work prioritization

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Management Team Member

Wendys Fast Food
10.2023 - Current

Team Member

Church's Chicken
09.2020 - 04.2021

High School Diploma -

Eisenhower Highschool

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