Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valeria Cusicanqui Polyvanaya

Fort Lauderdale

Summary

Skilled worker brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always- accurate money-counting. Expertly meets new challenges with attention to detail and team spirit.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SNAD Coordinator

CINCH
01.2024 - 06.2024
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Improved supplier relationships through regular communication and proactive problemsolving.
  • Supported company growth by identifying new suppliers and expanding the vendor base.
  • Established strong rapport with vendors resulting in improved payment terms without compromising quality or service levels.
  • Enhanced product quality by monitoring supplier performance and addressing non-compliance issues.

Sales/Recruitment

PY FinancialSolutions Corp
03.2022 - 11.2023
  • Conducted initial phone interviews with potential candidates to assess their skills and qualifications
  • Developed and maintained relationships with hiring managers to understand their needs and preferences
  • Collaborated with department heads to ensure recruitment strategies were aligned with organizational objectives
  • Cold Calling Recruitment of people via phone calls and internet to work with the company
  • Offer Employees to obtain financial licenses Sale of Life Insurances/Investment Plans/ Retirement Plans
  • Managed customer relationships by responding promptly to inquiries and resolving issues quickly.

Receptionist

Integrated Sleep Care
01.2021 - 03.2022
  • Greeted visitors and provided them with assistance
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
  • Verified visitors' identification cards before allowing access to the building
  • Performed data entry tasks into various computer systems accurately and promptly
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
  • Updated daily log book with information about visitors entering the premises
  • Assisted with special projects assigned by management when required
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing
  • Maintained an organized filing system of confidential client information in accordance with company policy
  • Provided excellent customer service at all times while interacting with both internal and external customers
  • Answered and directed incoming calls using multi-line telephone system.

Sales Associate/Counselor

Petland
02.2019 - 12.2021
  • Instructed pet owners on proper care techniques for their pets
  • Sales associate, ran costumer's credit, provide finance options for clients
  • Assisted pet owners in selecting the best type of food and supplies for their pets
  • Collaborated with veterinarians and other animal health professionals to ensure the well-being of animals
  • Counseled pet owners on various issues related to their animals' behavior or health concerns
  • Managed daily operations such as scheduling appointments, ordering supplies, filing paperwork
  • Walked animals in assigned area to complete daily enrichment
  • Played with dogs and cats to maintain socialization and reduce stress
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Screened individuals interested in adopting pets.

Education

BBA in Business Administration And Management -

WGU

High School Diploma -

Western High School
Davie, FL
06.2020

Skills

  • Office Management
  • Data Entry
  • Clerical Support
  • File Management
  • Administrative Support
  • Spreadsheet Tracking
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Time Management
  • Organization Skills
  • Documentation and Reporting
  • Multi-Line Telephone Skills
  • Corporate Policies
  • Customer Service Excellence
  • Front Office Administration
  • Telephone Etiquette
  • Report Writing

Certification

  • Currently studying for Florida Life License
  • Currently studying Series 6 and 65

Timeline

SNAD Coordinator

CINCH
01.2024 - 06.2024

Sales/Recruitment

PY FinancialSolutions Corp
03.2022 - 11.2023

Receptionist

Integrated Sleep Care
01.2021 - 03.2022

Sales Associate/Counselor

Petland
02.2019 - 12.2021

BBA in Business Administration And Management -

WGU

High School Diploma -

Western High School

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Valeria Cusicanqui Polyvanaya