Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Diaz

Bedford,TX

Summary

Personable enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

good in stressful situations. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Euless, TX
10.2020 - Current
  • Collected payments and provided accurate change.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Cashier

QT
Euless, TX
05.2020 - 05.2024
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.
  • Answered customer inquiries regarding store policies and procedures.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Followed company security procedures for handling large sums of money.
  • Processed refunds for worn, damaged and broken merchandise.

Expo Host

Text as roadhouse
Bedford, TX
01.2020 - 03.2020
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Answered phones promptly to record and confirm reservations.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Host/expo

farina’s winery
Grapevine, TX
11.2018 - 01.2020
  • Accepted payments from guests for dine-in and take-out foods.
  • Explained QR code scanning for electronic menu access.
  • Spoke with patrons to drive satisfaction with food and service.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Managed incoming calls during busy shifts.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Education

GED -

Trinty High School
Euless, TX
05-2021

Skills

  • Good communication
  • great leadership
  • Making sure everything is taking care off before leaving my station
  • Multi tasker
  • Speedy and Efficient
  • Exceptional Customer Service
  • good in stressful situations
  • good team lead

Languages

Spanish
Limited

Timeline

Barista

Starbucks
10.2020 - Current

Cashier

QT
05.2020 - 05.2024

Expo Host

Text as roadhouse
01.2020 - 03.2020

Host/expo

farina’s winery
11.2018 - 01.2020

GED -

Trinty High School

Similar Profiles

CREATE PROFILE
Valeria Diaz