Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valeria Diaz

San Antonio ,TX

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Assistant

Air 1st Heating and Cooling
06.2023 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Hair and Makeup Artist

SoBlo
12.2023 - 04.2024
  • Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
  • Stayed current on trends and innovations within the beauty industry by attending make up classes and continuing education courses.
  • Ensured a smooth and efficient workflow during high-traffic event days by coordinating with fellow team members, leading to seamless execution of services.
  • Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.

Office Assistant

Embassy Collision
02.2022 - 05.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Receptionist / Office Assistant

Air 1st Heating and Cooling
01.2020 - 02.2022

Responded to incoming calls.

Optimized file organization and workflow efficiency.

Coordinated event schedules effectively..

Addressed customer inquiries with efficiency.

Established comprehensive record-keeping system to streamline data storage..

Extended warm greetings to visitors.

Education

Cosmetology

Ogle School
TX
05.2023

High School Diploma -

Johnson High School
San Antonio Tx
06.2019

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Greeting and seating clients
  • Office administration
  • Front desk operations
  • Attention to detail
  • Problem-solving
  • Payment processing

Certification

cosmetology license

Languages

Spanish
Professional Working

Timeline

Hair and Makeup Artist

SoBlo
12.2023 - 04.2024

Office Assistant

Air 1st Heating and Cooling
06.2023 - Current

Office Assistant

Embassy Collision
02.2022 - 05.2023

Receptionist / Office Assistant

Air 1st Heating and Cooling
01.2020 - 02.2022

Cosmetology

Ogle School

High School Diploma -

Johnson High School
Valeria Diaz