Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Valeria Encarnacion

West Palm Beach,Florida

Summary

Methodical healthcare administrative team member proficient in organizing surgeries according to insurance requirements, facility schedules and physician preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities. Motivated, ambitious and self driven. Flexible and versatile.

Overview

5
5
years of professional experience

Work History

Surgical Coordinator

Waterside Ambulatory Surgical Center
08.2022 - Current
  • • Schedule patient procedures
    • Verify benefits and financial responsibility with patients and insurance companies
    • Prep procedure charts and documentation for upcoming schedule
    • Confirm and finalize surgery schedule with Doctors for following day
    • Welcome patients and start pre-op check in.

Medical Record Coordinator

Waterside Ambulatory Surgical Center
08.2022 - Current
  • • Review surgical packet documentation
    • Confirm all procedures have been dictated by assigned Doctor
    • Collect and review resulted pathology
    • Arrange dictation reports with pathology for Doctor to review and sign
    • Provide medical records to requesting offices
    • Create and update health records for new and existing patient

Patient Coordinator

Akumin- Advanced Diagnostic Group
08.2021 - 06.2022
  • Scheduled patient appointments
  • Greeted patients and visitors in a courteous and helpful manner
  • Answered incoming phone lines and directed calls to appropriate parties
  • Keeping track of all faxed reports sent out to ordering physician

Front Desk Receptionist

Dr. G's Urgent Care
09.2019 - 09.2021
  • Welcomed patients and conducted check-in with required forms
  • Calculated and collected copayments and deductibles
  • Requested medical records, routed documents to clinical staff
  • Uploaded documents to EMR system

Phone Operator

Dr. G's Urgent Care
09.2019 - 09.2021
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Transferred calls to other departments as needed.
  • Updated customer accounts with new information from callers.
  • Demonstrated excellent problem-solving skills when resolving complex customer requests or inquiries.

Education

PENDING B.A -

FLORIDA ATLANTIC UNIVERSITY

Skills

  • Bilingual(Spanish)
  • Abbadox
  • EClinical
  • Allscripts
  • Microsoft

References

Available upon request

Timeline

Surgical Coordinator

Waterside Ambulatory Surgical Center
08.2022 - Current

Medical Record Coordinator

Waterside Ambulatory Surgical Center
08.2022 - Current

Patient Coordinator

Akumin- Advanced Diagnostic Group
08.2021 - 06.2022

Front Desk Receptionist

Dr. G's Urgent Care
09.2019 - 09.2021

Phone Operator

Dr. G's Urgent Care
09.2019 - 09.2021

PENDING B.A -

FLORIDA ATLANTIC UNIVERSITY
Valeria Encarnacion