Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dollar Tree
SAN ANGELO, TX
05.2024 - 08.2024
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Created reports on sales trends, inventory levels, and financial data.
Implemented new procedures or systems to improve efficiency within the organization.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Assigned work and monitored performance of project personnel.
Snow Cone Maker
Kona Ice
SAN ANGELO, TX
06.2023 - 07.2024
Worked as a part time position during the summer as well as maintained my job at the req.
Prepared and served snow cones to customers in a timely manner.
Conducted daily cleaning of the equipment used for making snow cones, including blades, hoppers, and spouts.
Maintained stock levels of syrups and other ingredients used for making snow cones.
Assisted with ordering supplies needed to make snow cones when inventory was low.
Kept track of sales transactions involving cash or credit cards.
Managed POS register to complete customer transactions.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Developed a loyal customer base through friendly and efficient service.
Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
Lead Recreation Assistant
San Angelo Recreation Center
SAN ANGELO, TX
07.2022 - 05.2024
Assisted in the development, implementation and evaluation of recreational activities and programs.
Provided leadership and guidance to other recreation staff members.
Organized special events such as field trips, sports tournaments, and holiday celebrations.
Maintained records related to participant attendance, program evaluations, and inventory of supplies.
Supervised volunteers at various recreational events or programs.
Provided customer service by responding promptly to inquiries from participants or their families.
Trained new staff members on proper procedures for leading recreational activities.
Monitored facility maintenance needs and reported any issues to management.
Monitored group safety and quickly intervened to end unsafe behaviors.
Collaborated with team members to design innovative approaches towards meeting the goals of each program.
Conducted assessments to identify individual needs for recreational services.
Ensured compliance with safety regulations during all recreational activities.
Evaluated existing policies and procedures related to recreation programming and made recommendations for improvement when needed.
Education
Some College (No Degree) - Engineering (Pre-Engineering)
Angelo State University
San Angelo, TX
Skills
Product and service knowledge
Employee Scheduling
Cost Reduction
Employee Performance Evaluations
Recruiting and interviewing
Operations Management
Sales monitoring
Strategic Planning
Employee engagement
Customer Relations
Retail Operations
Sales Strategies
Staff Management
Team motivation
Staff Development
Timeline
Assistant Manager
Dollar Tree
05.2024 - 08.2024
Snow Cone Maker
Kona Ice
06.2023 - 07.2024
Lead Recreation Assistant
San Angelo Recreation Center
07.2022 - 05.2024
Some College (No Degree) - Engineering (Pre-Engineering)