Valeria Espinoza
Alameda,CA
Summary
Detail-oriented professional currently studying at Purdue University, seeking an entry-level Sterile Processing Technician position or clinical rotation. Actively pursuing the 400 hands-on clinical hours required for full certification. Highly adaptable problem-solver with hands-on experience maintaining strict health and hygiene standards, managing sterile processing protocols, and ensuring precise data accuracy.
Overview
1
1
Language
19
19
years of professional experience
Work History
Office Assistance Specialist
East Bay Natural Grocers, Inc.
01.2020 - Current
- Managed precise data entry for client records and transactions, maintaining a flawless record of accuracy in operational tracking.
- Organized and managed digital filing systems and basic accounting records using MS Office to ensure quick, reliable access to information.
- Adapted quickly to fast-paced environments, using strong communication and problem-solving skills to keep workflows moving efficiently.
Customer Service Representative
World Pantry
03.2017 - 02.2019
- Handled order processing and returns, maintaining precise inventory counts and accurate customer records.
- Maintained database integrity by accurately entering new client information and keeping existing profiles up to date.
- Supported a national customer base by managing incoming inquiries and delivering prompt, effective solutions.
Salesperson
Lush Fresh Handmade Cosmetics North America
12.2014 - 10.2016
- Maintained a spotless, welcoming environment by executing rigorous daily cleaning and sanitation protocols.
- Ensured consistent product freshness and ingredient integrity by strictly adhering to company quality standards.
- Processed customer orders and handled payment transactions with a high degree of accuracy and efficiency.
Home Care Provider
IHSS
04.2008 - 11.2014
- Maintained strict health and safety compliance by implementing effective sterile service and sanitation protocols.
- Educated clients on best practices for personal hygiene, household cleanliness, and daily utility management.
- Provided compassionate, hands-on support with personal care routines for individuals recovering from illness or injury.
- Executed comprehensive housekeeping duties to ensure a consistently safe, sanitary, and comfortable environment.
Education
HSPA CRCST - Health Care
Purdue University
01-2028
High School Diploma - Hospitality Administration/Management
Smart Horizons Career Online High School
01-2020
Project Management Certificate - Health Care Management
Coursera
01-2020
Skills
- Streamlined daily operations: Managed front-office logistics, handled basic accounting, and oversaw projects from start to finish
- Ensured strict health compliance: Maintained highly organized, accurate, and secure records
- Delivered excellent customer service: Built strong, positive relationships with clients in both English and Spanish
- Solved complex problems: Adapted quickly to changing environments and used strong analytical skills to find effective solutions on the fly
Languages
Spanish
Native or Bilingual
Timeline
Office Assistance Specialist
East Bay Natural Grocers, Inc.
01.2020 - Current
Customer Service Representative
World Pantry
03.2017 - 02.2019
Salesperson
Lush Fresh Handmade Cosmetics North America
12.2014 - 10.2016
Home Care Provider
IHSS
04.2008 - 11.2014
High School Diploma - Hospitality Administration/Management
Smart Horizons Career Online High School
HSPA CRCST - Health Care
Purdue University
Project Management Certificate - Health Care Management
Coursera