Valeria Garzon
Miramar,FL
Summary
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Outgoing student pursuing flexible part-time employment with weekend and weekday availability . I am also bilingual and can speak English and Spanish well. I’m experienced in the fast paced, and multitasking environment. I have great customer service and never had a bad customer complaint . I communicate well and look forward to get along with my team as I love teamwork .
Overview
3
3
years of professional experience
Work History
Front Desk
Planet Fitness
Pembroke Pines, Florida
08.2024 - 02.2025
- Handled phone calls and provided positive customer service
- Checked in the guests in and out of the gym
- Helped with them any issues with their membership account
- Restocked supplies
- Cleaned around the gym and the bathroom
- Greeted guests as they come in
Host/Server
Benihana
Miramar, FL
08.2023 - 06.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Cleaned tables and chairs to prepare dining area for next customers.
- Followed health safety guidelines when preparing and serving food products.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted servers in seating guests by escorting them to their tables.
- Answered phones promptly to record and confirm reservations and notified servers and managers of large groups to prepare seating in advance.
Hostess
Olive Garden
Colorado City, Colorado
05.2022 - 08.2022
- Took reservations and phone calls
- Helped buss tables and wipe down around the restaurant
- Took orders and packed food
- Greeted guests and sat them down
- Gave accurate wait times
- Friendly attitude
Education
High School Diploma -
Flanagan High School
Pembroke Pines 06-2023
Degree of Science
Broward College
Davie, FLSkills
- Fast paced environment experience
- Customer service experience
- Communication skills
- Friendly, positive attitude
- Multitasking
- Cash handling
- Point of sale
- Conflict resolution
- Time management
- Strong work ethic
- Positive guest interactions
- Foreign language proficiency
- Food safety
- Dining area maintenance
- Teamwork
Timeline
Front Desk
Planet Fitness
08.2024 - 02.2025
Host/Server
Benihana
08.2023 - 06.2024
Hostess
Olive Garden
05.2022 - 08.2022
High School Diploma -
Flanagan High School
Degree of Science
Broward College