Valeria Gonzalez Cruz
Duke's Surf Shop
Lahaina,HI
2
Languages
3
years of professional experience
My name is Valeria Gonzalez Cruz. Throughout my experiences, I’ve developed strong communication, active listening, and interpersonal skills while learning how to understand people’s needs and make them feel welcome and supported. Ready to support positive customer experiences and smooth day-to-day operations. I earned my Seal of Biliteracy and am fluent in Spanish and English. These experiences have motivated me to pursue a career in social work.
Work History
Sales Associate
2 Months- Utilize effective communication and active listening skills to identify customer needs and provide appropriate assistance.
- Provide professional and established, personalized customer service to individuals from diverse backgrounds and experiences.
Sales Associate
6 Months- Delivered personalized client consultations to manage skincare, makeup, and fragrance recommendations.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints and managed with patience and understanding, restoring customer confidence.
Greeter
2 Years 11 Months- Greeted guests promptly, creating welcoming first impression and setting a positive tone for dining experience.
- Escorted parties to tables, balancing guest preferences with dining room capacity and service timing.
- Answered guest questions regarding menus, seating, and wait times, delivering clear courteous communication.
Education
High School Diploma
- Awarded Biliteracy award
Associate of Arts - Pre Social Work
No Degree - Clinical Education (CNA)
Skills
Time management
Problem-solving skills
Bilingual
Active listening
Teamwork and collaboration
First aid/ CPR trained
Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Duke's Surf Shop
08.2026 - CurrentRead More
Sales Associate
Sephora
01.2026 - 07.2026Read More
Greeter
Hula Grill Kaanapali
08.2023 - 07.2026Read More
Lahaina Lunahighschool
High School Diploma
Read More
Kapiʻolani Community College
Associate of Arts from Pre Social Work
Read More
University of Hawaii Maui College
No Degree from Clinical Education (CNA)
Read More