Valeria Herrera
Houston,TX
Summary
Youth care professional with strong background in supporting and mentoring adolescents. Skilled in conflict resolution, crisis intervention, and creating safe, nurturing environments. Focused on team collaboration and achieving positive outcomes. Reliable, adaptable, and empathetic with excellent communication and problem-solving abilities.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Care Worker, Assistant Shift Leader
Southwest Key programs Casa Sunzal
11.2022 - 02.2025
- Youth Care Worker-(Full time) Assisting minors with basic daily activities, supervising the environment and the minor’s behavior, providing services, like lice treatment, outings, meals .Providing support and guidance to young people going through difficult times. Offering emotional and practical support. Advocating for the rights of young people. Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Assistant Shift Leader- (Full time) Assisting Shift Leaders with documentation of Incident reports, establishing a communication between Shift leaders and Shift Supervisors, and processing with minors. Directed and supported teams of 65 employees, ensuring optimal performance and adherence to company policies. Provided constructive feedback to staff members, encouraging professional growth and improved performance over time.
Team Member
Chick-fil-A
10.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
CNA, Med Tech, Activity Assistant, Memory Care Assistant Manager, Receptionist (Office Assistant)
Ellas Springs Senior Living Community
05.2020 - 11.2022
- CNA-(May 2020-September 2020, PRN) Assisting Residents with different level of care in both locations (Assisting Living and Memory Care)
- Med Tech -(September 2020- March 2021, PRN) Provide routine individualized healthcare such as changing bandages, and dressing wounds, also Administered Medication, and monitor and report changes in health status.
- Activity Assistant-(March 2021- March 2022) Working with the residents of both locations AL and MC with Activities fun and recreational As exercise, Spanish class, Cooking class, Art class, Parties, cookies afternoon, movie night, etc.
- Memory Care Assistant Manager.(March 2022-November 2022 Monitored key performance indicator and provided actionable insights to improve work basics
- Receptionist(Office Assistant) -(PRN) Assisting Family members, visitors, Residents in Potential clients with great attitude, Delivering messages to Residents and management.
(Phlebotomy) Internship
Texas Children Hospital
10.2020 - 12.2020
- Following Infection Control Guidelines
- Preparing Specimens for Transport to the Laboratory
- Instructing Patients Regarding Proper Urine Collection
- Calming Anxious Patients
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
CNA
Ashford Gardens
12.2019 - 05.2020
- Helping residents with basics needs (showers, changing briefs, feeding, vital signs)
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Internship (clinical Training)
Harris Health System
10.2018 - 05.2019
- Shadowed nurses
- Helped them with simple healthcare procedures.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
MacArthur Senior High School
Houston, TX05.2019
Nurse Assistant (Course) -
Lone Star College
Houston, TX10.2019
Patient Care Technician - undefined
Lone Star College
Houston, TX09.2021
Skills
- Positive, Good Communications skills, bilingual (Spanish- English), MultitaskingPatience, Clear communications skills, Ability to use positive language, Self-management, Self-confidence, Persistence, Cultural intelligence, and Critical observation
- Organization: Outstanding time-management and organizational abilities Ability to follow set rules
- Youth supervision
- Multicultural sensitivity
- Behavior management
- Self-care techniques
- Child and infant CPR certified
Certification
CPR certified by the American Red Cross
CPI Certified
Food Services Handler
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Chick-fil-A
10.2024 - 12.2024
Youth Care Worker, Assistant Shift Leader
Southwest Key programs Casa Sunzal
11.2022 - 02.2025
(Phlebotomy) Internship
Texas Children Hospital
10.2020 - 12.2020
CNA, Med Tech, Activity Assistant, Memory Care Assistant Manager, Receptionist (Office Assistant)
Ellas Springs Senior Living Community
05.2020 - 11.2022
CNA
Ashford Gardens
12.2019 - 05.2020
Internship (clinical Training)
Harris Health System
10.2018 - 05.2019
Patient Care Technician - undefined
Lone Star College
High School Diploma -
MacArthur Senior High School
Nurse Assistant (Course) -
Lone Star College
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