Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valeria Howard

Sarasota,FL

Summary

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Overview

1
1
year of professional experience

Work History

Grand Villa

Shawndelle Daniels
05.2023 - Current
  • Handled residents complaints and offered complimentary services to maintain high residents satisfaction rates.
  • Provided exceptional service and assistance to residents upon check-in.
  • Increased customer service ratings through personable service.
  • Greeted and assisted residents by gathering information pertaining to reservations or requests.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Obtained and evaluated dietary histories of individuals to plan nutritional programs.

Shake Shack

Pete
10.2022 - 03.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.

Education

Booker High School
Sarasota, FL

Cosmetology

Suncoast Technical College
Sarasota, FL

Skills

  • Office and Staff Streamlining
  • Social Media Networking
  • Guest Experiences
  • Special Event Coordination

Timeline

Grand Villa

Shawndelle Daniels
05.2023 - Current

Shake Shack

Pete
10.2022 - 03.2023

Booker High School

Cosmetology

Suncoast Technical College

Similar Profiles

CREATE PROFILE
Valeria Howard