Valeria Lang
Staten Island,NY
Summary
Experienced in stepping into roles and quickly making positive changes to drive company success. Have strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Community Associate
Housing Preservation And Development
Manhattan, New York
10.2023 - Current
- Reviewed applications and documents for accuracy and completeness.
- Organized outreach activities to inform residents about available services.
- Maintained accurate records, files, and reports of program activities.
- Advised clients on their rights as tenants in accordance with local laws and regulations.
- Prepared correspondence, forms, presentations., as needed.
- Assisted clients with permanent housing transitions.
- Verified assets and income for applicants.
- Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
- Maintained accurate and confidential client records, including case notes and financial documents.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Wholesale Car Transportation Field Manager
Prestige Auto Transport
Staten Island, NY
04.2016 - 12.2021
- Scheduled vehicle routes and arranged employee-client meetings.
- Reviewed completed work to verify consistency, quality and conformance.
- Proposed or approved modifications to improve company performance
- Hired and trained new employee's and made sure they had proper training
- Filing and Accounting
Assistant Manager
AAA Elite Medical
Brooklyn, NY
04.2014 - 04.2016
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education
High School Diploma -
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Dispatch
- MS Office
- Excel
- Technical Knowledge
- Bilingual
- Data Entry
- Verbal and Written Communication
- Case Management
- Social Services
- Applications
- Customer Service
- Organizational Skills
- Problem-solving abilities
Timeline
Community Associate
Housing Preservation And Development
10.2023 - Current
Wholesale Car Transportation Field Manager
Prestige Auto Transport
04.2016 - 12.2021
Assistant Manager
AAA Elite Medical
04.2014 - 04.2016
High School Diploma -
College of Staten Island of The City University of New York
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