Valeria Lara-Cruz
Fort Myers
Summary
Diligent worker with a comprehensive background in dental assisting. Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Family Health Centers of SW Florida
04.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
Dental Receptionist
Family Health Centers of SW Florida
04.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Server
Lighthouse Waterfront Restaurant
12.2015 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
South Fort Myers High School
Fort Myers, FL05-2017
Skills
- Professionalism and etiquette
- Patient education
- Restorative procedures
- Team collaboration
- Cross-training capabilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant
Family Health Centers of SW Florida
04.2021 - Current
Dental Receptionist
Family Health Centers of SW Florida
04.2021 - Current
Server
Lighthouse Waterfront Restaurant
12.2015 - 04.2021
High School Diploma -
South Fort Myers High School
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