Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Leyva

Fullerton,CA

Summary

Dedicated employee with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

7
7
years of professional experience

Work History

Administrative Clerk

Simplified Transport
Carson, CA
07.2021 - Current
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Prepared and processed documents such as invoices, reports, memos and correspondence.
  • Organized and maintained filing systems both electronically and manually.
  • Performed data entry duties to update client information in databases.
  • Provided assistance to other departments when needed.
  • Ordered supplies and equipment as needed.
  • Answered inquiries from customers regarding services or products offered by the company.
  • Maintained accurate records of financial transactions using accounting software programs.
  • Developed spreadsheets to track accounts receivable balances due from customers.
  • Reviewed all invoices for accuracy prior to processing payment requests.
  • Resolved customer complaints in a timely manner.
  • Provided administrative support to the executive team.
  • Processed employee payrolls according to established guidelines.
  • Answered phone to take messages or redirect calls to colleagues.
  • Maintained records and personnel files to drive administration and office support.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Performed office automation duties using email, desktop publishing and spreadsheets.
  • Greeted and signed in visitors to facilitate front office operations.
  • Answered telephones, directed calls and took messages.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Night Stocker

In-N-Out Burger
La Habra, CA
10.2020 - 06.2021
  • Received and unpacked deliveries of store merchandise.
  • Organized stockroom shelves according to product type.
  • Restocked shelves with merchandise from back room storage area.
  • Checked in orders for accuracy, quantity and quality.
  • Maintained cleanliness of work areas throughout shift.
  • Rotated stock regularly to ensure freshness of items on display.
  • Monitored temperature levels of refrigeration units containing food items.
  • Conducted weekly physical inventory counts of all products in stock.
  • Identified damaged goods and reported them to supervisor for return.
  • Ensured that aisles were neat, tidy, and properly stocked at all times.
  • Replenished supplies of bags, boxes, and other necessary materials as needed.
  • Processed payments and bagged items for customer check out.

Ride Operator

Knotts Berry Farm
Buena Park, CA
05.2017 - 09.2020
  • Ensured safety of guests by enforcing ride and park policies.
  • Assisted with loading, unloading, and securing passengers on rides.
  • Maintained cleanliness of rides and surrounding area.
  • Provided customer service to guests in a friendly manner.
  • Performed daily inspections of rides according to company guidelines.
  • Monitored guest behaviour while riding attractions.
  • Operated control panels for ride systems and monitored audio and visual equipment.
  • Reported any mechanical or operational issues to maintenance staff promptly.
  • Conducted emergency procedures when necessary in accordance with safety protocols.
  • Verified rider height requirements for each attraction prior to boarding.
  • Collaborated with team members to ensure smooth operation of all attractions.
  • Demonstrated knowledge of ride operations, including proper use of restraints.
  • Communicated effectively with other departments regarding performance issues.
  • Inspected ride vehicles and equipment before opening it to the public.
  • Performed regular tests on rides and documented results accurately.
  • Provided assistance to guests who required special attention due to disabilities or mobility challenges.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date on new developments related to ride operations through training sessions and manuals.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.

Education

High School Diploma -

Western High School
Anaheim, CA
05-2017

Skills

  • Spreadsheet development
  • Customer follow-up
  • Data Compilation
  • Daily Reporting
  • Billing and Invoicing
  • Maintaining confidentiality

Languages

Spanish
Native/ Bilingual

Timeline

Administrative Clerk

Simplified Transport
07.2021 - Current

Night Stocker

In-N-Out Burger
10.2020 - 06.2021

Ride Operator

Knotts Berry Farm
05.2017 - 09.2020

High School Diploma -

Western High School

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Valeria Leyva