Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Valeria Lozano

Los Angeles,CA

Summary

Versatile professional skilled in leadership and education. As an Assistant Manager, I excel in team coordination, operation efficiency , and customer service. Additionally, as a Teacher's Assistant, I supported educators in creating engaging learning environments and facilitating student progress. With strong communication and problem-solving abilities, I am committed to driving success and fostering growth in any role.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Sunset Fairfax Oil
07.2016 - Current
  • Oversee and manage daily cash transactions, ensuring accuracy and adherence to established protocols
  • Provide support in handling customer payments, returns, and refunds while maintaining a secure and organized cash register
  • Lead and supervise cashier staff, providing guidance on customer service standards and transaction procedures
  • Schedule and coordinate work shifts to ensure adequate coverage and efficient operation
  • Monitor and manage inventory levels for convenience store items
  • Coordinate with suppliers and vendors to restock merchandise and ensure shelves are well-stocked
  • Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for patrons
  • Train and mentor cashier staff to deliver courteous and efficient service to customers
  • Prepare and analyze financial reports, including sales figures and cash reconciliations
  • Collaborate with the station owner to implement strategies for optimizing profitability and reducing losses.

Teacher's Assistant

Los Angeles High School
Los Angeles, CA
08.2015 - 06.2016
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Coordinated daily tasks between teachers and other staff members.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Created visual aids such as bulletin boards or displays to enhance the learning environment.
  • Graded assignments and tests and documented results into filing systems.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.

Education

Associate of Arts - Liberal Arts And Sciences

Santa Monica College
Los Angeles, CA
06-2024

Associate of Arts - Liberal Arts And Sciences

Santa Monica College
Santa Monica, CA
06-2024

High School Diploma -

Los Angeles Senior High School
Los Angeles, CA
06-2016

Skills

  • Human Resources Oversight
  • Time Management
  • Management Training
  • Bookkeeping
  • Issue Resolution
  • Merchandise Quality Assurance
  • Team Supervision
  • Customer Service
  • Financial Reporting
  • POS Systems Troubleshooting
  • Merchandise Promotion and Display
  • Precise Detail Orientation
  • Effective Communication Strategies
  • Progress Reporting
  • Assigning and Grading Work
  • Classroom restocking
  • Test Proctoring
  • Material Preparation
  • Clerical Support
  • Information Protection

References

References Available Upon Request

Timeline

Assistant Manager

Sunset Fairfax Oil
07.2016 - Current

Teacher's Assistant

Los Angeles High School
08.2015 - 06.2016

Associate of Arts - Liberal Arts And Sciences

Santa Monica College

Associate of Arts - Liberal Arts And Sciences

Santa Monica College

High School Diploma -

Los Angeles Senior High School
Valeria Lozano