Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Lugo

Poteet

Overview

6
6
years of professional experience

Work History

Bookkeeping Assistant

Nora's Agency
03.2025 - Current
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Reconciled bank statements and credit card accounts for accuracy and completeness.
  • Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.

Payroll Assistant

Nora's Agency
03.2025 - Current
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.

Dental (Braces) Front Office Receptionist

Celebrate Dental and Braces
05.2024 - 03.2025
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Drive-Thru Cashier

Grand Tequila Mexican Restaurant
08.2019 - 11.2023
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.

Education

SW High School
San Antonio, TX

Skills

  • Customer relations
  • Payroll processing
  • Fluent bilingualism

Languages

Spanish
English

Timeline

Bookkeeping Assistant

Nora's Agency
03.2025 - Current

Payroll Assistant

Nora's Agency
03.2025 - Current

Dental (Braces) Front Office Receptionist

Celebrate Dental and Braces
05.2024 - 03.2025

Drive-Thru Cashier

Grand Tequila Mexican Restaurant
08.2019 - 11.2023

SW High School

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