Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria McPhee

Wesley Chapel,FL

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

3
3
years of professional experience

Work History

Account Executive

LHC Group
02.2024 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Leveraged CRM to collect, organize, and manage sales data and customer information.

Practice Optimization Manager

Florida Medical Clinic
10.2023 - 02.2024
  • Educate on quality metrics, practice performance, HCC coding, as needed for each individual practice.
  • Accomplished multiple tasks within established timeframes.
  • Built strong relationships with physician practices.
  • Provided reports (Membership, HEDIS, HCC, Quality) to offices and providers and assists with action items needed to work the reports.
  • Responsible for providing continuous input based on learning and insights gathered from practice performance.
  • Coordinates and presents provider monthly meetings
  • Provides support to practice needs and promote practical, meaningful and sustainable changes.

Marketing Assistant

Crank Communications
02.2021 - 07.2022
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Supported content creation for corporate social responsibility initiatives, showcasing company values and community involvement efforts to strengthen brand reputation.

Education

Bachelor of Arts - Business Administration And Management

Valencia College
Orlando, FL
12.2024

Associate of Arts - Business Administration And Management

Valencia College
Orlando, FL
04.2023

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Pipeline Management
  • Sales Strategies
  • Performance Tracking
  • CRM software expertise
  • Sales Quota Achievement
  • Customer Relationships

Languages

Spanish
Native or Bilingual

Timeline

Account Executive

LHC Group
02.2024 - Current

Practice Optimization Manager

Florida Medical Clinic
10.2023 - 02.2024

Marketing Assistant

Crank Communications
02.2021 - 07.2022

Bachelor of Arts - Business Administration And Management

Valencia College

Associate of Arts - Business Administration And Management

Valencia College

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Valeria McPhee