Provided technical support to customers over the phone and in person.
Inspected floors for damage or signs of wear and tear.
Followed instructions provided by supervisor in order to complete assigned tasks accurately and efficiently.
Performed routine maintenance and cleaning of hard surface floors, carpets, furniture, and other interior surfaces.
Beauty Advisor
Sephora Inside JCPenney
Santa Ana, CA
02.2018 - 06.2022
Scheduled and conducted personalized makeup applications and beauty consultations, ensuring effective communication to accurately determine clients' needs and goals.
Attended product training sessions to stay updated on new products and trends in the industry.
Use selling techniques to help clients build their baskets and participate in sales and promotional sales.
Managed multiple tasks simultaneously while meeting tight deadlines.
Beauty Advisor
Macy's
Santa Ana, CA
10.2017 - 02.2018
Ensured that all displays were neat and organized at all times.
Maintained an up-to-date knowledge of all beauty products available for sale.
Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Sales Associate
JCPenney
Santa Ana, CA
11.2014 - 05.2016
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Organized stockroom shelves according to size, color or style.
Developed promotional strategies to increase sales volume.