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My name is Raphaela Gomes I am a client focused, highly adaptable and professional person with extensive experience in areas of customer service, financial transactions, health care support, skilled trades and sales environments.My background includes front desk operations, dental office assistance, cashier, nail technician, money transfer and management services, serving and construction based painting services. I am most comfortable working with people, handling responsibility and learning new skills. I take pride in being reliable, friendly, detail oriented and easy going. My current focus is to build a long term career with stability and growth.

Goal-oriented Agent effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering eight-years background generating new business by selling various insurance plans. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Dynamic Insurance Sales Agent with GEICO, skilled in customer service and persuasive negotiation. Expert in policy analysis and product knowledge, successfully recommending tailored coverage solutions. Proven track record in enhancing client satisfaction and expediting approvals through effective collaboration with underwriters. Committed to ongoing professional development and achieving sales targets.

Dynamic insurance sales professional with a proven track record at The Auto Club Group, excelling in customer service and sales strategy. Skilled in lead prospecting and policy analysis, consistently achieving sales quotas while building strong client relationships. Committed to educating clients and enhancing their understanding of coverage options for informed decision-making. Multiple time President’s Elite award winner, and also Premiere Performer.

Valeria Guadalupe Pena Torres

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Insurance Sales Agent

Registration Clerk

Cashier

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High School Diploma -

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Insurance Sales Agent

Registration Clerk

Cashier

High School Diploma -

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