Overview
Work History
Education
Skills
Timeline
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Valeria Guadalupe Pena Torres

Rialto,CA

Overview

5
5
years of professional experience

Work History

Insurance Sales Agent

Veronicas Insurance
San Bernardino, CA
09.2023 - Current
  • Responded promptly to customer inquiries regarding product availability or pricing.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Followed up with clients regularly to ensure satisfaction with services provided.
  • Utilized CRM software , SLACK
  • Start quotes and hand them over to licensed agent

Registration Clerk

Veronicas Insurance
San Bernardino, CA
03.2022 - 04.2023
  • Utilized computer systems to track all incoming applications for registration purposes.
  • Provided assistance with completion of paperwork related to the registration process.
  • Worked collaboratively with other departments to ensure smooth operations within the facility.
  • Assisted with training new staff members on proper procedures related to registrations and title changes.
  • Spoke with customers

Cashier

Jack in the Box
Rialto, CA
01.2020 - 03.2022
  • took orders and cahed clients out
  • provided customer service
  • trained new employees

Education

High School Diploma -

Arroyo Valley Highschool
San Bernardino, CA
06-2020

Skills

  • Insurance sales strategy
  • Customer retention
  • Strong negotiation
  • Team training and development
  • Customer needs assessment
  • computer skills
  • team player
  • bilingual
  • fast learner
  • Carrier relations
  • Policy analysis
  • CRM tracking
  • Marketing

Timeline

Insurance Sales Agent

Veronicas Insurance
09.2023 - Current

Registration Clerk

Veronicas Insurance
03.2022 - 04.2023

Cashier

Jack in the Box
01.2020 - 03.2022

High School Diploma -

Arroyo Valley Highschool

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Valeria Guadalupe Pena Torres