Valeria Pizana
Brownsville,TX
Summary
Dynamic professional with extensive experience at DINA Express LLC, excelling in accounting and dispatch operations. Proven ability in managing financial records and enhancing client relationships. Skilled in accounts payable and receivable, complemented by strong attention to detail and strategic planning. Committed to delivering exceptional service and optimizing operational efficiency.
Overview
9
9
years of professional experience
Work History
Accountant /Truck Dispatcher
DINA Express LLC.
02.2022 - 06.2025
- Managed financial records and ensured accuracy in reporting.
- Processed customer invoices and payment efficiently.
- Coordinate dispatch operations to optimize delivery schedules.
- Assisted in resolving customer inquiries and issues promptly.
- Developed and maintained strong client relationships to enhance service satisfaction.
Customer Service Representative
Maximus/ Health Insurance Marketplace
05.2019 - 01.2022
- Delivered exceptional customer service through effective communication and problem solving skills.
- Assisted clients with inquiries regarding health insurance plans and enrollment processes.
- Managed a high volume of customer interactions, ensuring timely resolution of their issues.
- Developed knowledge of health insurance regulations and compliance requirements.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Flight Attendant
World Atlantic Airlines
12.2016 - 04.2019
- Ensured passenger safety by conducting pre-flight checks and emergency briefings.
- Delivered exceptional customer service, addressing passenger inquiries and concerns promptly.
- Collaborated with crew to maintain cabin cleanliness and organization throughout flights.
- Assisted in managing in-flight service operations, optimizing efficiency during meal and beverage distribution.
Skills
- Accounting and bookkeeping
- Accounts payable and receivable
- Bank reconciliation
- Bookkeeping
- Payroll management
- Strategic planning
- Attention to detail
- Tax preparation
- Invoice balancing
Languages
Spanish
Native or Bilingual
Timeline
Accountant /Truck Dispatcher
DINA Express LLC.
02.2022 - 06.2025
Customer Service Representative
Maximus/ Health Insurance Marketplace
05.2019 - 01.2022
Flight Attendant
World Atlantic Airlines
12.2016 - 04.2019
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