Valeria Portillo
Pico Rivera,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Chiropractic Assistant
Uptown Wellness Center
Whittier
06.2023 - Current
- Accurately entered data into computer systems related to patient visits or treatments received.
- Provided support to patients experiencing pain or discomfort before or after treatment sessions.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Scheduled appointments for patients both in person and over the phone.
- Answered patient questions regarding their care plan or billing inquiries.
- Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
- Processed patient payments and handled billing inquiries.
Caregiver
The Heights Inn
La Habra Heights, CA
04.2021 - 06.2023
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Supported bathing, dressing and personal care needs
- Encouraged residents to participate in activities of daily living to enhance personal dignity
- Assisted patients with bathing, dressing, daily hygiene care and grooming
- Assisted with meal planning to meet nutritional plans
- Monitored vital signs and medication use, documenting variances and concerning responses
- Followed safe lifting and transferring techniques to transport residents.
Sandwich Artist
Subway
PICO RIVERA, CA
11.2018 - 04.2021
- Delivered superior customer service focused on quality and meeting customer needs
- Sanitized food storage and preparation areas to comply with food health and safety requirements
- Answered guest questions, delivering most accurate and updated information available
- Kept customer and food preparation areas clean and well-organized.
Volunteer
Beverly Hospital
Montebello, CA
03.2018 - 11.2018
- Assisting patients in any way possible
- Making sure patients are comfortable
- Restocking, and Cleaning.
Education
Medical Assistant - Medical Assisting
Concorde Career College
Garden Grove, CA06-2023
Associate of Arts - Spanish
Rio Hondo College
Whittier, CA06.2022
High School Diploma -
Montebello High School
Montebello, CA01.2018
Skills
- Hard Worker
- Responsible
- Punctual
- Bilingual
- Enthusiastic team member
- Helpful
- Medical Billing
- Payment Collection
- Appointment Setting
- Vital signs monitoring
- Electric muscle stimulation
- Telephone Etiquette
- Charting
- Cupping Therapy
- Insurance Coverage Verification
- Electronic Medical Records
- Leadership/communication skills
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Chiropractic Assistant
Uptown Wellness Center
06.2023 - Current
Caregiver
The Heights Inn
04.2021 - 06.2023
Sandwich Artist
Subway
11.2018 - 04.2021
Volunteer
Beverly Hospital
03.2018 - 11.2018
Medical Assistant - Medical Assisting
Concorde Career College
Associate of Arts - Spanish
Rio Hondo College
High School Diploma -
Montebello High School
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