Summary
Overview
Work History
Education
Skills
Timeline
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Valeria Ramos

Signal Hill,CA

Summary

Detail-oriented and results-driven office manager and administrative professional with six years of experience optimizing office operations and providing superior executive-level support. I have excelled in office administration, organization, and communication, with a flair for multitasking and problem-solving in high-pace environments. I have leveraged technology to improve administrative processes and have increased office efficiency. I have an attention to detail and a proactive approach to client and team challenges. Committed to delivering high-quality support and delivering the goals of the team, I also pride myself in building strong relationships with stakeholders and delivering VIP customer service. I am ready to bring my skills to support a highly productive and uninterrupted administrative team.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Carbon Health Urgent Care
10.2023 - 02.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Verified patient insurance coverage and collected required co-payments.
  • Completed EKGs and other tests based on patient presentation in office.

Administrative Assistant

GM Plumbing Company
05.2022 - 01.2023
  • Executed record filing system to improve document organization and management
  • Scheduled office meetings for staff
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Developed and updated spreadsheets to track, analyze, and report on specific jobs
  • Arranged rapid office equipment repair and maintenance with vendors
  • Created, sent, and executed estimates/proposals
  • Reached out to customers to confirm billing information.

Medical Support Assistant

VA LB Healthcare System
07.2021 - 04.2022
  • Scheduled appointments/return to clinic orders
  • Answered a multi-line phone
  • Patient checking in/checking out
  • Verify sensitive information
  • Checked voicemail and called patients back between 24-48 hours
  • Called patients to schedule an appointment when receiving consults
  • Operated fax machines.

Medical Receptionist

Steve Nguyen, D.O
10.2017 - 02.2020
  • Answer multi-line phone
  • Take messages and provide information
  • Provided instructions to patients on colonoscopy/endoscopy procedures
  • Schedule appointments
  • Verified insurance
  • Filed and maintained records
  • Received/provided medical records
  • Recorded patients’ weight and assigned rooms.

Education

Diploma - Medical Assisting

Concorde Career College
Garden Grove, CA
10.2023

Diploma -

Juan Rodriguez Cabrillo High School
Long Beach, CA
2016

Skills

  • Scheduling appointments
  • Bilingual in Spanish
  • Problem Solving
  • Maintaining accurate records and filing systems
  • Filing paperwork
  • Implementing administrative systems, procedures, and policies
  • Prioritizing tasks and managing time effectively
  • Professional phone etiquette and correspondence
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Accurate and timely data entry
  • Ability to handle multiple tasks and solve problems efficiently

Timeline

Medical Assistant

Carbon Health Urgent Care
10.2023 - 02.2024

Administrative Assistant

GM Plumbing Company
05.2022 - 01.2023

Medical Support Assistant

VA LB Healthcare System
07.2021 - 04.2022

Medical Receptionist

Steve Nguyen, D.O
10.2017 - 02.2020

Diploma - Medical Assisting

Concorde Career College

Diploma -

Juan Rodriguez Cabrillo High School
Valeria Ramos