Valeria Rapaport Peck
Concord,CA
Overview
2
2
years of professional experience
Work History
Server
Skipolini's Pizza
Concord, California
02.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Head Barback
Ilfornaio
Walnut Creek , California
06.2022 - 01.2023
- Assisted bar staff with stocking and organizing bar supplies.
- Ensured a clean, safe, and organized work area for bartenders by regularly sanitizing surfaces and equipment.
- Managed the proper disposal of all glassware, bottles, and other bar waste materials.
- Provided support to bartenders by pre-mixing cocktails and preparing garnishes in advance.
- Performed daily maintenance tasks such as changing kegs, cleaning taps, and restocking ice bins.
- Maintained an inventory of all liquor, beer, wine, spirits, non-alcoholic beverages and related items needed for the bar operation.
- Greeted customers entering the establishment in a friendly manner while ensuring that their orders were taken quickly and efficiently.
- Set up drink stations before each shift to ensure that necessary supplies were readily available throughout service hours.
- Delivered drinks to guests in a timely manner according to standard operating procedures.
- Verified age identification for patrons ordering alcoholic beverages at the bar counter or tableside.
- Received payment from customers for food and beverage orders accurately processed credit card transactions when appropriate.
- Followed health safety protocols including sanitation guidelines established by local government agencies.
Education
Associate of Arts - Fine Arts
Diablo Valley College
Pleasant Hill, CA08-2021
Skills
- Beverage Preparation
- Guest Engagement
- Table Setting
- Supply Restocking
- Food Running
- Safe Food Handling
- Sales expertise
- Positive and professional
- Menu Memorization
- Liquor, wine, and food service
- Cash Handling
Timeline
Server
Skipolini's Pizza
02.2024 - Current
Head Barback
Ilfornaio
06.2022 - 01.2023
Associate of Arts - Fine Arts
Diablo Valley College