Valeria Rivera
St. Cloud,FL
Summary
Dedicated professional with a diverse background in customer service, teaching, and office administration. Known for exceptional organizational skills and a commitment to ethical practices. Proven ability to deliver high-quality service while maintaining efficiency and professionalism.
You
Overview
5
5
years of professional experience
Work History
Church Childcare Provider
Centro cristiano Dios de pactos
Kissimmee, FL
02.2019 - 04.2024
- Organized and facilitated developmentally appropriate activities such as games, songs, arts and crafts.
- Served as a role model for behavior management techniques for staff members.
- Cultivated strong relationships with parents by providing regular updates about their child's activities throughout the day.
- Participated in parent conferences to discuss individual child progress.
- Encouraged creativity through music, art projects, dramatic play and outdoor activities.
- Provided safe, nurturing environment for children to learn and play.
Office Assistant
Estrella elite fix it
Kissimmee, FL
01.2023 - 02.2024
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls and recorded accurate messages.
- Used filing systems to improve document management and organization.
Teaching Assistant
Kids world learning academy
St. Cloud, FL
06.2023 - 11.2023
- Supervised children and participated with children in activities.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Worked one-on-one with special needs students to help navigate through school challenges.
Food and Beverage Service Assistant
Wendy's
St. Cloud, FL
11.2022 - 04.2023
- Cleaned up after each shift including wiping down counters and tables; sweeping floors; washing dishes; emptying trash cans; .
- Assisted in setting up the dining room for events including table arrangements and decorations.
- Verified that all beverages were served at the correct temperature, properly garnished and presented to the guest.
- Explained menu items to customers regarding ingredients and preparation methods in an informative manner.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Kept stations stocked and ready for use to maximize productivity.
Education
Associate of Arts -
Valencia College
Orlando, FL05-2026
High School Diploma -
St. Cloud High School
Saint Cloud, FL05-2023
Skills
- Mental Health Support
- Special needs experience
- Positive reinforcement techniques
- Age-Appropriate Activities
- Interpersonal Relationships
- Child development knowledge
- Infant Care
- Child Safety
- Food Preparation and Service
- Youth Mentoring
- Child Supervision
- Classroom Instruction
- Conflict Resolution
- Time Management
- Multitasking
- Problem-Solving
- Portioning
- Beverage Preparation
- Kitchen Support
- Guest Services
- Bookkeeping
- Presentation Development
- Meeting planning
- Administrative Support
- Expense Reporting
- Project Planning
- File Maintenance
- Customer Service
- Business Writing
- Scheduling
- Order Fulfillment
- Menu Memorization
- Quality Control
- Food Service
- Payment handling
- Safe Food Handling
- Cash Handling
Affiliations
- singing
- baking
- cooking
- reading
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Teaching Assistant
Kids world learning academy
06.2023 - 11.2023
Office Assistant
Estrella elite fix it
01.2023 - 02.2024
Food and Beverage Service Assistant
Wendy's
11.2022 - 04.2023
Church Childcare Provider
Centro cristiano Dios de pactos
02.2019 - 04.2024
Associate of Arts -
Valencia College
High School Diploma -
St. Cloud High School
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