Summary
Overview
Work History
Education
Skills
Music, lash tech, drawning
Languages
Timeline
Generic

Valeria Rodriguez

Dallas,Texas

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Store Associate

Victoria's Secret & PINK
12.2023 - 03.2024
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.

Food Server

Panda Express
03.2021 - 06.2022
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Streamlined order-taking process for faster service and increased table turnover rate.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
  • Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.

Education

High School Diploma -

Universidad Vasco De Quiroga
Mexico
06.2023

Skills

  • Shipment Processing
  • Payment Processing
  • Product display
  • Customer Service
  • Organization
  • Team Collaboration
  • Customer Assistance
  • Team Collaboration Aptitude
  • Interpersonal relationship building
  • Inventory management proficiency
  • Loss prevention awareness
  • Problem-solving acumen
  • Physical Stamina Maintenance
  • Merchandise Display Creativity

Music, lash tech, drawning

I make music I have my own music channel on spotify , I also do lashes too earn extra free money and beuty stuff , and drawling is something I enjoy and I am good at it 

Languages

Spanish
Native or Bilingual

Timeline

Store Associate

Victoria's Secret & PINK
12.2023 - 03.2024

Food Server

Panda Express
03.2021 - 06.2022

High School Diploma -

Universidad Vasco De Quiroga

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Valeria Rodriguez