Summary
Overview
Work History
Education
Skills
References
Affiliations
References
Timeline
Generic

Valeria Rojas

Forest Grove,OR

Summary

Orderly and committed in offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Open to learning anything new and I am up for a challenge.

Overview

2
2
years of professional experience

Work History

Concessionist

Regal Cinemas
11.2021 - 06.2022
  • Distributed programs and other materials to guests as needed.
  • Assisted vendors in setting up merchandise stands before the start of events.
  • Provided information regarding events, facilities, and services.
  • Ensured that emergency exits were not blocked or obstructed.
  • Assisted with seating patrons courteously and efficiently.
  • Maintained order throughout the event venue.
  • Verified tickets for entry into the venue.
  • Organized volunteer teams to assist with ushering duties.
  • Answered questions from guests about events, venues, and times.
  • Monitored guest behavior to ensure compliance with safety regulations.
  • Collected tickets at entrances and exits when required.
  • Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
  • Assisted people with disabilities who require special accommodation.
  • Informed security of any suspicious activity or persons on premises.
  • Greeted guests and directed them to their seats.
  • Adhered to all safety protocols while performing job duties.
  • Assisted in ticket sales when necessary.
  • Checked coats and bags for prohibited items before allowing entry into the venue.
  • Attended staff meetings regularly to discuss improvements in customer service procedures.
  • Checked assigned sections for cleanliness and assisted in keeping the venue clean during, between, and after shows.
  • Complied with health and sanitation practices and procedures.
  • Processed admission payments and provided tickets.
  • Directed guests to the correct location by documenting ticket seats and answered questions about facility amenities.
  • Determined authenticity and applicability of presented tickets.
  • Assisted patrons with handicaps to appropriate seating.
  • Maintained a safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Maintained positive working relationships with fellow staff and management.

McDonalds
08.2020 - 09.2020
  • Operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant

Administrative Assistant

M&M Multilingual Equity Education Consultancy, LLC
05.2022
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Compiled data from various sources into organized reports for review by the management team.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research on various topics as requested by management.
  • Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
  • Proofread content for typo-free emails and documentation.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Graphic Designer

M&M Multilingual Equity Education Consultancy, LLC
05.2022
  • Developed graphics, logos, and layouts for product illustrations, company logos, and websites.
  • Edited photographs for use in digital media platforms including web banners and social media posts.
  • Maintained up-to-date knowledge of industry trends in graphic design technologies.
  • Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
  • Assisted in selecting colors, images, text style, and layout for each project.
  • Designed print materials, such as brochures, flyers, and posters, for marketing campaigns.
  • Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
  • Worked with customers to present mockups and collect information for adjustments.
  • Developed creative concepts for client presentations, effectively communicating design vision.
  • Maintained a digital asset library, organizing graphics, photos, and artwork for easy access.
  • Created print materials, such as brochures, flyers, and business cards, from concept to completion.
  • Participated in brainstorming sessions to generate new ideas and concepts for projects.
  • Implemented client feedback into design revisions, ensuring final deliverables met project requirements.
  • Selected colors and themes while adding functionality to create new designs.
  • Prepared rough sketches of product concepts, discussed with clients, and made necessary changes.
  • Utilized Canva to create visually appealing designs.

Education

Bachelor of Arts in History, 2024 -

Portland State University
Portland, OR

Associates of History, 2021 -

College of the Sequoias
Visalia, CA

2019 -

Redwood High School
Visalia, CA

Skills

  • Adaptable
  • Multi-Task Management
  • Presentation Design
  • Strong interpersonal skills
  • Tech-Savvy
  • Social media knowledge
  • Database entry
  • Recordkeeping
  • Can work independently
  • Fast learner
  • Microsoft Excel
  • Adobe
  • Canva
  • Customer Service
  • Proofreading

References

  • Myrna A. Muñoz, Lead & Owner, M&M Multilingual Equity Education Consultancy LLC, myrna@meeconsultancy.com, (503) 953-4483
  • Elisa Aginaga, General Manager, Regal Visalia Stadium 10 #1821, GM1821@regalcinemas.com, (559) 741-7293
  • Hugo Larios, General Manager, Visalia Adventure Park, inf0@AdventurePark.com, (559) 936-8134

Affiliations

  • Honor Roll
  • Dean's List
  • Principal's List

References

References available upon request.

Timeline

Administrative Assistant

M&M Multilingual Equity Education Consultancy, LLC
05.2022

Graphic Designer

M&M Multilingual Equity Education Consultancy, LLC
05.2022

Concessionist

Regal Cinemas
11.2021 - 06.2022

McDonalds
08.2020 - 09.2020

Bachelor of Arts in History, 2024 -

Portland State University

Associates of History, 2021 -

College of the Sequoias

2019 -

Redwood High School
Valeria Rojas