Orderly and committed in offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Open to learning anything new and I am up for a challenge.
Overview
2
2
years of professional experience
Work History
Concessionist
Regal Cinemas
11.2021 - 06.2022
Distributed programs and other materials to guests as needed.
Assisted vendors in setting up merchandise stands before the start of events.
Provided information regarding events, facilities, and services.
Ensured that emergency exits were not blocked or obstructed.
Assisted with seating patrons courteously and efficiently.
Maintained order throughout the event venue.
Verified tickets for entry into the venue.
Organized volunteer teams to assist with ushering duties.
Answered questions from guests about events, venues, and times.
Monitored guest behavior to ensure compliance with safety regulations.
Collected tickets at entrances and exits when required.
Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
Assisted people with disabilities who require special accommodation.
Informed security of any suspicious activity or persons on premises.
Greeted guests and directed them to their seats.
Adhered to all safety protocols while performing job duties.
Assisted in ticket sales when necessary.
Checked coats and bags for prohibited items before allowing entry into the venue.
Attended staff meetings regularly to discuss improvements in customer service procedures.
Checked assigned sections for cleanliness and assisted in keeping the venue clean during, between, and after shows.
Complied with health and sanitation practices and procedures.
Processed admission payments and provided tickets.
Directed guests to the correct location by documenting ticket seats and answered questions about facility amenities.
Determined authenticity and applicability of presented tickets.
Assisted patrons with handicaps to appropriate seating.
Maintained a safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
Maintained positive working relationships with fellow staff and management.
McDonalds
08.2020 - 09.2020
Operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant