Summary
Overview
Work History
Education
Skills
Timeline
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Valeria Rosales

Houston,TX

Summary

Dedicated Specialist well-versed successful at building effective relationships and proficient, conversational skills.

Talented Specialist dedicated to enhancing by applying first-rate.

Exceptional communicator with superior leadership, customer relations and conflict management abilities.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Sales Representative

Mexicorp
04.2023 - Current
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Trained and mentored new sales representatives.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Negotiated contracts with clients and developed relationships with key personnel.

Activation Specialist

Hispanic Market Developer
02.2021 - 07.2023
  • Reviewed financial statements and sales and activity reports to measure productivity and goal achievement.
  • Prepared accounting transactions and documents and updated procedures for management.
  • Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Verified transaction information, scheduled and prepared disbursements and obtained payment authorizations to properly pay invoices.
  • Developed key programs focused on promoting business to grow revenue.
  • Checked office stock to determine supply levels and maintain inventory.
  • Managed multiple simultaneous activations while maintaining strict adherence to deadlines and quality standards.
  • Managed and analyzed sales data and trade and business analytics.
  • Increased client satisfaction by promptly addressing concerns and resolving technical issues during the activation process.
  • Developed and maintained store level relationships with key chain accounts.
  • Assisted in the development of a streamlined online self-activation portal, reducing time spent on manual processes and enhancing user experience.
  • Kept current on industry trends and emerging technologies, applying this knowledge to refine activation strategies and maximize customer satisfaction.

Field Sales Representative

Talenttree
01.2016 - 10.2018
  • Performed standardized tests and diagnosed problems.
  • Learned new testing methods through continued education and research.
  • Built, tested and corrected ovin product each month.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Checked software programs for usability, functionality and design issues.
  • Conducted inspections of surface preparation coatings applied to structures, including primer, mid-coat, top-coat and powder coatings.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
  • Boosted sales with effective product sampling strategies tailored to the target audience.
  • Promoted multiple products simultaneously while maintaining focus on each individual item''s key features and benefits.
  • Provided valuable customer feedback to the marketing team, aiding in the improvement of future campaigns and product development efforts.
  • Customized sales pitches based on individual consumer preferences or needs, resulting in more personalized interactions that drove purchase intent further.
  • Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
  • Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.

Brand Ambassador

NCV
02.2021 - Current
  • Promoted positive company image through superior customer service experiences.
  • Built relationships and personalized future client development opportunities by collecting customer data.
  • Promoted products using social media outlets Facebook and Instagram.
  • Took high-quality photographs of products to support social media campaigns.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Sales Agent

Mexcor International
05.2023 - 01.2024
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Accountant -

Universidad Rafael Belloso Chacin
Maracaibo, Zulia
09.2018

Skills

  • Contract Processing
  • Orientation and Training
  • Decision Making
  • Relationship Development
  • Executive Support
  • Flexible Schedule
  • G Suite
  • Customer Service
  • Verbal and Written Communication
  • Training and Development
  • Employee Supervision
  • Goal Setting
  • Strategic Planning
  • Honest and Ethical
  • Network Administration
  • Continuous Improvement

Timeline

Sales Agent

Mexcor International
05.2023 - 01.2024

Sales Representative

Mexicorp
04.2023 - Current

Activation Specialist

Hispanic Market Developer
02.2021 - 07.2023

Brand Ambassador

NCV
02.2021 - Current

Field Sales Representative

Talenttree
01.2016 - 10.2018

Accountant -

Universidad Rafael Belloso Chacin

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Valeria Rosales