Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Valeria Rubio

Summary

Diligent and driven recent graduate holding a Bachelor of Arts in Communication Studies from West Chester University, pursuing an entry-level Communications role. Aiming to leverage creative aptitude and interpersonal abilities for impactful contributions. Demonstrates passion, resourcefulness, adaptability, and strong organizational and multitasking skills to enhance team productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Intern

Tantini Tanning Bar
08.2022 - 05.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Created engaging content to catch attention of potential customers.
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
  • Optimized social media content for maximum engagement and reach.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Responded to comments, posts, and questions from various channels.

Bartender & Server

PJ Whelihans
02.2017 - Current
  • Prepared and served food and alcoholic beverages including wine, craft beer, and custom cocktails to 300-400 patrons a shift
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Studied and memorized 50+ popular and custom cocktail recipes, dozens of local beers, and wine to give quality recommendations to guests
  • Maintained a clean organized and well-stocked bar area by managing inventory, wiping down surfaces, and replenishing beer, wine, and fresh ingredients
  • Handled and processed $2,000+ in transactions per shift including credit, debit, and cash payments
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor of Arts - Communication Studies

West Chester University of Pennsylvania
West Chester, PA
05.2023

Skills

  • Multitasking and Prioritization
  • Teamwork and Professionalism
  • Organized and Detail Oriented
  • Interpersonal Relationships & Relationship Building
  • Strong written and verbal communication skills
  • Customer Service
  • Problem-Solving
  • Proficient in Microsoft Office Suit, including Word, Excel, and PowerPoint

Certification

R.A.M.P Responsible Alcohol Management Program, 2018, 2023

Timeline

Intern

Tantini Tanning Bar
08.2022 - 05.2023

Bartender & Server

PJ Whelihans
02.2017 - Current

Bachelor of Arts - Communication Studies

West Chester University of Pennsylvania

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Valeria Rubio