Valeria Ruiz
Summary
Dynamic professional with a proven track record in customer service and team collaboration, honed at Family Dental Fort Lauderdale and other notable companies. Expert in equipment sterilization and fostering positive customer relationships, I excel in fast-paced environments, consistently enhancing client satisfaction and team efficiency. Achieved a significant increase in repeat business through exceptional service and sales strategies. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Family Dental Fort Lauderdale
01.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Shift Lead Manager
Pet Supermarket Inc.
09.2022 - 01.2023
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Sales Associate
LoveSac
01.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Hair Salon Manager
Javier Rizzo Salon
01.2019 - 01.2021
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Developed loyalty programs that encouraged repeat business from satisfied clients.
- Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
- Fostered a positive working environment, resulting in high employee retention rates.
- Maintained general appointment calendar and set shift schedules.
- Achieved personal sales goals by upselling products to meet individual needs.
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL02.2021
Skills
- Equipment Sterilization
- Treatment room setup
- Sterilization techniques
- Appointment Scheduling
- Professionalism and Etiquette
- Instrument Sterilization Techniques
- Team Collaboration
- Customer Service
- Excellent people skills
- Team motivation
- Sales Strategies
- Stocking and Receiving
Certification
- Certified Marketing , Aprende.com - 8 months
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Dental Assistant
Family Dental Fort Lauderdale
01.2024 - Current
Shift Lead Manager
Pet Supermarket Inc.
09.2022 - 01.2023
Sales Associate
LoveSac
01.2020 - 01.2021
Hair Salon Manager
Javier Rizzo Salon
01.2019 - 01.2021
High School Diploma -
Fort Lauderdale High School
Similar Profiles
Valeria Ruiz NavedaValeria Ruiz Naveda
Dental Assistant at Family Dental Fort LauderdaleDental Assistant at Family Dental Fort Lauderdale
Tamisha HabershamTamisha Habersham
Billing Specialist at City Of Fort Lauderdale Utility DepartmentBilling Specialist at City Of Fort Lauderdale Utility Department
Anthony GiuseppettiAnthony Giuseppetti
Professional Lifeguard at Fort Lauderdale Ocean RescueProfessional Lifeguard at Fort Lauderdale Ocean Rescue
JULIE RAVAINJULIE RAVAIN
Dental Assistant/OS Dental Assistant at Aspen DentalDental Assistant/OS Dental Assistant at Aspen Dental
Grant EgglestonGrant Eggleston
Dental Assistant at Corridor EndodonticsDental Assistant at Corridor Endodontics